Remote reviews

- Leadership lacks clear goals and vision, so you might start working on a project that might be canceled at anytime - Although company values are transparency and kindness, that was not what I experienced - People that were laid off were treated really unfairly and left without a proper explanation

- Known pay inequities within the sales org because if you live in a higher cost of labour area, you have a higher quota without justification (no territories, same playing field). One rep could have a $200K-$300K higher quota because they live in the Bay Area and therefore end up making significantly less than a peer who lives in a lower cost of labour area who sold the same. Senior Leadership is aware but not willing to fix it any time soon because it benefits the company's financials - No medical premium support for dependents - premium for dependents was more than 2x the price of private market insurance - Their ramp program for sales is not standard - you must make your ramp quota to get your ramp "guarantee", but sales cycles are 2-6 months so you're set up for failure and can't expect to get the commission draw bonus as promised in interviews - The sales leadership has no clout in the organization, or backbone. Other depts own the sales org so all of the blockers that are shared by the sales team remain unresolved. Other depts will make dumb decisions that seriously impact sales without even telling the sales team first. - Heavy CS role in sales because customers don't get dedicated support until a certain size, so its a hybrid of CS/Sales and for tenured folks like me, its mostly CS work but can be lucrative due to residuals - SDR team is ineffective. They won't let sales write their own email sequences and test. Most prospecting emails are all about Remote vs. focused on common challenges and therefore go against modern sales best practices. SDR call script is terrible and you're lucky to get one meeting every 2 weeks from your SDR. - Async culture is touted as a positive, but it delays everything and customers suffer from broader orgs hesitancy to connect over a live meeting to support pre-sales efforts - Trying to find information internally is a nightmare. You will live in Notion and Slack and often spend hours per day trying to figure out how to do a simple task because there is no focus on internal automation All this being said, I do believe the org is poised for greatness and most of this will be resolved in time. Customers love Remote and employees truly all care about the customers and their employees.