C-suite has spent years acting like a sale is right around the corner and, in the meantime, avoided tackling core problems—presumably expecting a future owner to do the cleanup. Salesforce was rolled out as “done” despite major setup flaws, which sidelined customer-facing teams for months with little accountability for the fallout. (Imagine coming to work, not being able to work, yet being told it's ready and a resounding success!) Sales leadership is inexperienced and goes quiet when pressure hits. Training is thin across too many products which was the result of acquisitions that don’t add up to a clear strategy--even though the head of product will jump around on stage and try to make you believe otherwise. Between recurring layoffs and the daily instability, many people have started looking elsewhere. If you’re driven by mission, be aware: the company’s slogan of seeing every student doesn’t seem to extend to their employees--and not sure it does so for students either. Market conditions are rough, yes, but even more concerning, the core group at Renaissance are not equipped to weather it.
