Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (10) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great people that work there" ((in 41 reviews)); "Great culture and direction as a company." ((in 41 reviews)); "A Good work life balance" ((in 34 reviews)); "Great team and collaboration to help everyone succeed!" ((in 30 reviews)); "Benefits are great." ((in 22 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 29 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 10 reviews)); "Upper management has no clue what goes on in the trenches, and doesn't care to learn." ((in 7 reviews)); "Work culture was good, now it has been a nightmare." ((in 5 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

5.0

Sep 11, 2015

Sr. Account Executive

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Excellent leadership team. They have great vision and are taking Reputation.com in the right direction. Nice to see their involvement in the development of the employees and that is greatly appreciated. Ample opportunity for promotion and the ability to move into different areas of the organization to enhance the skill-set. Outside the box thinking is encouraged and all ideas are welcome. Overall my experience to date has been great and I feel like I am a valued team member.

Cons

Not enough or clear processes in place so there are times when too much time is spent resolving an issue.

Reputation Response

10y

Thank you for taking the time to share your experience at Reputation! We also think clear process would help make all teams more efficient - any suggestions for how to improve more specifically can be sent to hr@reputation.com for socialization with the Executive Team. Keep up the great work!

5.0

Sep 11, 2015

Growing into a great opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Newly promoted CEO and new execs (Product & Operations) are bringing structure - Friendly staff everywhere from the receptionist through to engineering - Huge market opportunity - All the usual Silicon Valley perks (Foosball, Ms. Pacman, etc) - Funded by the best VCs in the world

Cons

- Free lunches only 3 days a week - Not in a trendy SF neighborhood. Need to take Caltrain to Redwood City if you live in the city - Need to improve visibility of company performance

Reputation Response

10y

We appreciate you taking the time to share your feedback - and are equally as excited to welcome our newest additions to the Executive Team. Thanks for letting us know what you'd like to see improved in the perks programs, we gather this data before we plan next year's spend and can make changes accordingly. If you would like to see more data about the company's performance in our all-hands meetings, please send along what else (aside from the normal numbers we share) you'd like to learn about and we can make sure your request gets to the Executive Team! Thanks for being an integral part of our success!

4.0

Aug 12, 2015

Great Company, Limited Transparency

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great, smart and talented people working to solve a growing problem

Cons

Limited insight into product strategy / goals.

Reputation Response

10y

We're happy to hear you left Reputation.com with a positive impression! We're working on transparency, and communicating company-wide goals and deliverables is starting to take place now in Q3. We hope you've found a new role that you enjoy, and appreciate your time in posting a review to share your experience here.

Viewing 376 - 378 of 460 Reviews

Jobs at Reputation

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Sr. Account Executive

Growing into a great opportunity

Great Company, Limited Transparency

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