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      Reputation

      Engaged Employer

      Reputation reviews

      3.2

      45% would recommend to a friend

      (55 total reviews)
      avatar

      Joe Burton

      52% approve of CEO

      32% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.1

      Culture & values

      3.1

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      55 reviews

      Reviews about "Compensation"

      Return to all reviews
      1.0
      Oct 7, 2016

      This is a real review.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Caltrain pass. Free lunches and snacks. Unlimited PTO. Great location.

      Cons

      I find it very entertaining to read the fake positive reviews written on this site by HR. Anyone with common sense can easily distinguish the fake vs the real reviews. How can the reviews be so far apart on the spectrum? Reputation was one of the most unorganized companies I have worked for. After 10 years in business you would think they have their stuff together or at least an star stellar product. The products are barely taking off and I would not recommend it to people or businesses. Customers file complaints and demand refunds all the time. The sales department is definitely slacking because they hire anyone and throw them in the water to sell. This is the case in many departments. There is no proper training. I was fortunate to have a wonderful manager while I was there and we both agreed, along with our team, that this place was a mess. Luckily we all have moved on from Reputation. Michael Fertik may not be the CEO anymore but he is still around. I have witnessed him be-little employees and it was very appalling the way he treated people. If you are considering a job here, I would truly reconsider. Reputation's turnover rate is extremely high for the industry. People drop like flies whether is voluntary or involuntary.

      1.0
      Aug 29, 2016

      I literally come back to look at Rep.com reviews once in a while to laugh.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch...but there isn't really isn't such a thing as a free lunch.

      Cons

      I worked for them for a short time, but sensed something was very wrong within the first 3 months of my time there, so I quit abruptly, even though I had no other job lined up. I am certain it was the right decision, especially after seeing the horrible reviews here month after month, countered, of course, by the glowingly artificial 'great' reviews (does anyone really express themselves naturally how they are written?) that are obviously fakes. It's your choice, but you can do better just looking elsewhere without any inopportune headaches or leftover heartburn. After walking away being told I just didn't meet their standards (joke), I now have a job that pays twice what my salary was there. I also understand how precarious the future of the company is, given the way they actually make their money after researching them (should have done it the first time) long and hard.

      avatar
      Reputation Response
      9y
      We are glad you've found a role that better suits you after your departure from ReputationDefender, our Consumer subsidiary. We do not solicit or directly post false reviews to Glassdoor, but often hear this concern from reviewers. Because we're a thought leader in how to manage online reputation, our positive feedback is often called into question. All of our reviews, positive and negative, are organically generated by prior and current employees. We certainly encourage all employees to review us here, and find that the star rating we have and the feedback we see on this page is an accurate reflection of the culture and work experience of our employees.
      5.0
      Nov 3, 2015

      Really Great Place to Work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very disruptive idea and platform, current leader in its domain - Engineering places high value on good programming practices, innovation, and experimentation. I am learning at an exponential rate working here. Work is actually fun and challenging - Change in the company's vision a couple years ago made Enterprise the focus and we are now skyrocketing. Management is very transparent with their goals, revenues, and costs. We know exactly which direction we are heading each month, and it's up - Maintains a great startup culture and environment (just take a look at the photos) but with the maturity and direction of a larger company - Great benefits, flexible hours, good vacation policy

      Cons

      - Only free catered lunch 3 days of the week (first world problems) - Salary is competitive, but it's no Google... yet - No 401k matching

      avatar
      Reputation Response
      10y
      Thanks for the feedback! Our website has gone through some revisions lately, with more improvements to come later in 2016. Keep up the great work!
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      Glassdoor has 488 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.