Reputation reviews

3.2

45% would recommend to a friend

(55 total reviews)
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Joe Burton

52% approve of CEO

32% positive business outlook

Reviews by job title

55 reviews

Reviews about "Compensation"

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1.0
Sep 30, 2015

Don't believe the fake postive reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Close to downtown Redwood City and Caltrain. Nice office. It is a great place to learn because you are extremely overworked.

Cons

Turnover rate is extremely high so be very cautious if you are considering a job here. Not the place to be if you are looking for something secure. A lot of great/valuable employees has left the company this year.

5.0
Sep 11, 2015

Growing into a great opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Newly promoted CEO and new execs (Product & Operations) are bringing structure - Friendly staff everywhere from the receptionist through to engineering - Huge market opportunity - All the usual Silicon Valley perks (Foosball, Ms. Pacman, etc) - Funded by the best VCs in the world

Cons

- Free lunches only 3 days a week - Not in a trendy SF neighborhood. Need to take Caltrain to Redwood City if you live in the city - Need to improve visibility of company performance

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Reputation Response
10y
We appreciate you taking the time to share your feedback - and are equally as excited to welcome our newest additions to the Executive Team. Thanks for letting us know what you'd like to see improved in the perks programs, we gather this data before we plan next year's spend and can make changes accordingly. If you would like to see more data about the company's performance in our all-hands meetings, please send along what else (aside from the normal numbers we share) you'd like to learn about and we can make sure your request gets to the Executive Team! Thanks for being an integral part of our success!
5.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

On all the basics, it's a great company. Good business, good customers, great employees, great leadership. The people are awesome. The office (HQ in Redwood City) is very nice. Nimble, dynamic, transparent. Also, it might be surprising, but in a way it's a lifestyle place. Depending on the group you're in, you will work very hard. But day to do it's a surprisingly low in-office hourly commitment. Most people are in the office basically 8 or so hours per day. Few are in the office after 6 pm. It's sort of weird, and you wish sometimes it weren't like that, but the advantages are that it's a manageable lifestyle. However, many people work at home later in the evenings again, so be aware of that. The leadership of the company is open and transparent with the team. If you are doing a great job, this company will reward you with career growth and compensation changes. Compensation is good (but benefits are not competitive; see below).

Cons

Benefits have been okay or even below market for a while. The company is apparently changing that, but it's not yet clear how "competitive" their benefits are going to be after the change. The business is very focused nowadays on the enterprise business; it is not as exciting as it used to be to be on the consumer team. Also, a lot of things around the company feel continually and always under-resourced, also: marketing, fulfillment, etc.. Sometimes projects are so lean that it can feel like things are too close to the bone. The company is in transition to an increasing focus on enterprise, and while the team has been clear about that, that transition has some ramifications that can be painful.

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