Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 488 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (10) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (7) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great people that work there" ((in 41 reviews)); "Great culture and direction as a company." ((in 41 reviews)); "A Good work life balance" ((in 34 reviews)); "Great team and collaboration to help everyone succeed!" ((in 30 reviews)); "Benefits are great." ((in 22 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 29 reviews)); "Lack of team cohesion and leadership" ((in 22 reviews)); "Constant layoffs." ((in 10 reviews)); "Upper management has no clue what goes on in the trenches, and doesn't care to learn." ((in 7 reviews)); "Work culture was good, now it has been a nightmare." ((in 5 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(460 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 460 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

5.0

Jun 8, 2023

Great company, great people, alot of opportunity

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

The people at Reputation are great. Dom the VP of the department engages with everyone and makes people feel welcomed and appreciated. He tries to make the job as fun as he can and tries to put people in positions to succeed. The managers are all friendly and try to help anyway they can. The company itself has a start up feel and does have a good product. Reputation is very well known in the healthcare, auto dealerships and property management companies and has added some pretty big and well known brands under its portfolio of clients. Senior leadership is focused on growing even in this poor economy. The office is a fun environment, everyone is friendly and the employees actually care about each other.

Cons

Economic downturns have made it hard for the company to open new roles so growth has been stagnant which isnt the companies fault and it is temporary but does suck for now. The lead handling process could be improved and we need more material to send to prospects to build value as to why they would want to meet with us.

Reputation Response

3y

Thank you for your thorough review of your positive experience at Reputation! We appreciate your constructive feedback and will share it with our leadership team. We are happy to have you with us.

5.0

Jun 8, 2023

You get out what you put into it!

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

It's National Leave A Review Day, so I feel like this is a good time to share my honest experience and provide feedback to a company that fosters an amazing culture, work/life balance and a positive sense of autonomy with a "you get out what you put into it" spirit. I am so thankful to launch my career in tech with a team that has helped me build my confidence and given me the tools and knowledge I need to succeed in my role and beyond. The management team works hard to hold an equal level of accountability across every team member, and rewards those who are willing to put in the work to provide results.

Cons

There's been a lot of changes recently similar to many tech companies in the last couple months. Although the culture is great and it's a fun team, there has become a sense of comfortability and entitlement in a performance-based role with a select few individuals on the team.

Reputation Response

3y

Thank you for participating in National Leave a Review Day! It is fantastic to hear that you've had such a good experience with us. We will share your advice with our management team and will continue looking at ways of improving our great culture at Reputation!

5.0

Jun 8, 2023

Collaborative, Balanced, and Fun: A Remarkable Journey at Reputation!

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Working as an SDR at Reputation has been an incredible experience. The company fosters a culture of collaboration, supports work-life balance, offers an exceptional product, and creates a fun-filled environment. The SDR department values teamwork and open communication, ensuring that everyone works together towards common goals. The company understands the importance of personal well-being and promotes a healthy work-life balance. Their product is top-notch, making a real impact in the industry. Moreover, Reputation knows how to have fun, with team-building activities and celebrations. Joining Reputation means embarking on a remarkable journey filled with growth, fulfillment, and unforgettable experiences.

Cons

A few individuals on our team tried to benefit themselves at the expense of others, causing a rift in our culture. However, we preserved and reclaimed our team spirit

Reputation Response

3y

Thank you for taking the time to leave us a review! We love to hear about all of the positive feedback that you have on the SDR team and culture at Reputation. Please do not hesitate to reach out to peopleops@reputation.com to discuss your concerns in further detail. Thanks again!

Viewing 115 - 117 of 460 Reviews

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Reputation

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Reviews by job title

Great company, great people, alot of opportunity

You get out what you put into it!

Collaborative, Balanced, and Fun: A Remarkable Journey at Reputation!

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