Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 490 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (8) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great people that work there" ((in 44 reviews)); "Great culture and direction as a company." ((in 42 reviews)); "Great team and collaboration to help everyone succeed!" ((in 30 reviews)); "A Good work life balance" ((in 29 reviews)); "Benefits are great." ((in 21 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 29 reviews)); "Lack of team cohesion and leadership" ((in 23 reviews)); "Constant executive turnover, mysterious layoffs with little or no communication about 'reorgs,' creating a culture of fear and uncertainty." ((in 9 reviews)); "Upper management has no clue what goes on in the trenches, and doesn't care to learn." ((in 6 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(462 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Reputation has an employee rating of 3.2 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

462 reviews

5.0

Nov 13, 2018

Great place to work!

Sales development representative

Recommend

CEO approval

Business Outlook

Pros

Reputation.com has a healthy and supportive culture that was easy to see from my first day on the job. The business is innovative and revenue focused while also maintaining a strong emphasis on customer success. This organization has really helped me learn and grow as a professional. Both my manager and the director of my department prioritized my growth and success. It was a great feeling to know that I was looked at as a person rather than just an employee. I left the organization because I was presented with an opportunity that would allow me to take the next step in my career while also significantly cutting down my commute time.

Cons

Growing pains, but you can expect that from any organization that is growing as quickly as Reputation.

Reputation Response

7y

Thank you for your positive feedback. We're happy to hear you had a good experience at Reputation and that your time here helped you advance your career. -Erin, Community Manager

5.0

Jul 31, 2018

Fast, Steady, Challenging

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Now is a great time to join Reputation.com. The company is established enough that it is steadily generating revenue, but young enough that you get double digit growth, startup culture and a meaningful work from the get-go. The overall culture is very collegial, with an open space setting, so don't expect a corner office :) , free snacks and lunches and regular team events. Another facet of the culture is a single-minded focus on winning and customer satisfaction. The people who will thrive in this culture are the self-starters, the people who like to learn and be challenged every day, and are not afraid to wear multiple hats to get the job done. Make sure that is what you are looking for before joining.

Cons

One of the disadvantages of being in a high growth company is that there is always way more things to do than you will have time for. I personally like it but I know people who find it frustrating.

Reputation Response

7y

Thank you for your review! Great recommendations for leadership and feedback for our future employees. We'll pass along the suggestions for better forecasting, inspiration and vision. We're so glad you're part of the Reputation team. -Erin, Community Manager

4.0

Jul 5, 2018

Solid SaaS Company

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Amazing people: hardworking, driven, and they really care. Solid platform.

Cons

Inevitable bugs of a SaaS platform.

Reputation Response

7y

Thank you so much for your feedback and your generous review! We've heard there are some excellent candidates that have interviewed for CEO with CX backgrounds. It's just a matter of time before they select the best fit for Reputation.com. We're anxious as well!

Viewing 175 - 177 of 462 Reviews

Jobs at Reputation

Sales Development Representative

Arizona

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Sr. Marketing Operations Manager

Remote

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Account Executive, Enterprise Automotive

United States

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Field Marketing & ABM Manager

Remote

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Account Executive, Enterprise

Remote

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Great place to work!

Fast, Steady, Challenging

Solid SaaS Company

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