Is Reputation a good company to work for?

Reputation has an overall rating of 3.2 out of 5, based on over 490 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 45% of employees would recommend working at Reputation to a friend and 32% have a positive outlook for the business. The best reviews about Reputation have been left by employees working as Account Executive , Sales Development Representative (SDR) and Sales .

Does Reputation pay their employees well?

According to anonymously submitted Glassdoor reviews, Reputation employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Reputation. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Reputation?

45% of Reputation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reputation 3.6 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Reputation?

Software Engineer (26) , Sales (17) , Sales Development Representative (SDR) (17) , Senior Software Engineer (16) , Account Executive (14) , Business Listings Coordinator (11) , Manager (10) , Customer Success Manager (8) , Managed Response Coordinator (8) , Anonymous (5) , Customer Success Manager (CSM) (5) , Director (5) , Marketing (5) , Coordinator (4) , Customer Success (4)

What are the pros of working at Reputation according to real employee reviews?

"Great culture and direction as a company." ((in 46 reviews)); "Great people that work there" ((in 41 reviews)); "A Good work life balance" ((in 30 reviews)); "Great team and collaboration to help everyone succeed!" ((in 26 reviews)); "Benefits are great." ((in 20 reviews))

What are the cons of working at Reputation according to real employee reviews?

"Management was poor and ineffective" ((in 30 reviews)); "Lack of team cohesion and leadership" ((in 21 reviews)); "Constant layoffs." ((in 9 reviews)); "year change to a new health insurance carrier with downgraded coverage caused financial stress and gaps in care; no 401K matching." ((in 7 reviews)); "Upper management has no clue what goes on in the trenches, and doesn't care to learn." ((in 6 reviews))

What are employees saying about Reputation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reputation layoffs and their outlook for job security at Reputation in 2026.

What are the top reviewed Reputation locations?

Redwood City , Scottsdale , Tempe , Chicago , Lehi , Phoenix , New York , San Ramon , Seattle , Purcellville , Mesa , Charlotte , Cleveland , Los Angeles , Dublin , Menlo Park , South San Francisco , Palo Alto , Rockville , Fort Lauderdale , Atlanta , Farmington Hills , Vernon , San Ramon Village

Reputation reviews

3.2

45% would recommend to a friend

(462 total reviews)

Joe Burton

52% approve of CEO

32% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Reputation has an employee rating of 3.2 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

462 reviews

5.0

May 22, 2023

Reputation is Entering an Exciting New Era!

Marketing

Recommend

CEO approval

Business Outlook

Pros

Reputation is not just a workplace; it's a supportive and empowering community where personal and professional growth thrive. From day one, I was impressed by the emphasis on individual development and the freedom to explore new opportunities. The company's open-mindedness and value for fresh ideas create an innovative and dynamic environment. What sets Reputation apart is their enablement of proactive employees, allowing me to take the lead and make a tangible impact without all the typical "red tape." I've been struck by the extraordinary passion that radiates from the entire employee base towards both the company and its customers. Witnessing the dedication and genuine care that my colleagues bring to their work every day is truly inspiring. There is a collective drive to exceed customer expectations, creating a vibrant and positive atmosphere that fuels our motivation. Being part of a team that deeply values customer satisfaction and strives to build lasting relationships based on trust and excellence is incredibly rewarding.

Cons

As Reputation enters a new phase, it presents some great opportunities to go to the next level. The company is currently facing a transition that demands a proactive, strategic, and collaborative mindset to thrive. Employees that can embrace this will be very successful. The company's overall trajectory and commitment to success make it an exciting place to be.

Reputation Response

3y

Thank you for taking the time to leave us a detailed review! We are happy to receive word that your experience has been positive and wish you much future success with Reputation!

5.0

Apr 27, 2023

Focus, Collaboration & Trust

Marketing

Recommend

CEO approval

Business Outlook

Pros

I am excited for the vision and future at Reputation. It's been tough over the last few quarters with changes but leadership has been open and honest about the Transformation the business is going through. They are driving a message of focus, collaboration and trust to get to the next level and I can really see that in the way teams are collaborating cross functionally on product releases, events, presentations, and more. The people are amazing and I know there is a big opportunity here for people willing to be a part of this stage of growth.

Cons

Challenging to manage through transformation, but with transparency and communication the team will be able to handle.

Reputation Response

3y

Thanks for taking the time to leave us a review! We are excited about where we are headed as well and will continue our efforts in focus, collaboration, transparency and trust. Thank you for being a part of the team!

5.0

Feb 28, 2023

Great work life balance

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance and the pay is pretty decent.

Cons

Challenging to advance in the company

Reputation Response

3y

Thank you for leaving us a review! We are glad to hear of your positive feedback. We encourage you to reach out to your direct manager and HR Business partner to discuss career growth and advancement opportunities.

Viewing 229 - 231 of 462 Reviews

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Reputation is Entering an Exciting New Era!

Focus, Collaboration & Trust

Great work life balance

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