Does Resident Interface pay their employees well?

According to anonymously submitted Glassdoor reviews, Resident Interface employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Resident Interface. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Resident Interface?

86% of Resident Interface employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Resident Interface 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Resident Interface?

Consumer Collections (5) , Debt Collector (5) , Collector (4) , Consumer Collector (4) , Anonymous (3) , Client Service Representative (3) , Commercial Collector (3) , Senior Performance Analyst (3) , Software Developer (3) , Account Executive (2) , Commercial Sales (2) , Compliance (2) , Compliance Administrator (2) , Legal (2) , Senior Legal Assistant (2)

What are the pros of working at Resident Interface according to real employee reviews?

"Collectors are all good people and work hard to keep the money flowing in." ((in 13 reviews)); "An organization that truly cares about it's employees." ((in 10 reviews)); "Benefits are great." ((in 10 reviews)); "Employee empowerment, team work, fun activities, good bonus and holiday party" ((in 4 reviews)); "They want to produce the healthiest and happiest work environment for their employees, and I am proud to work here." ((in 4 reviews))

What are the cons of working at Resident Interface according to real employee reviews?

"But I have a great manager to help me" ((in 3 reviews)); "For a small business they have the most amount of upper management ever seen or needed, yet, the president keeps making new positions, like Vice President of Acquisitions, Director of this or that, and they are paid quite well from the toil of the collectors." ((in 3 reviews)); "Reaching goal can be stressful at times." ((in 3 reviews))

What are the top reviewed Resident Interface locations?

Tampa , Annapolis Junction , Remote

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Resident Interface

Resident Interface reviews

4.3

86% would recommend to a friend

(131 total reviews)

Stephen Sobota

87% approve of CEO

78% positive business outlook

Ratings by category

4.4

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Senior management

4.0

Career opportunities

Resident Interface has an employee rating of 4.3 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Resident Interface employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

131 reviews

3.0

Nov 22, 2024

Smoke and Mirrors

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

The people that I worked with were great!

Cons

Communication and upper Management's understanding the needs of the client

Resident Interface Response

We appreciate the feedback as there is always room for improvement. We have a strong leadership team at both the executive and line levels. We live our core values of respect, accountability, and kaizen daily, both internally and externally, thus extending to all client-facing interactions. We strive to provide exceptional client experiences by being respectful, being accountable to resolve problems when they arise, and seeking to continuously improve for our employees and clients.

1.0

Aug 17, 2024

Terrible, unstable job

Anonymous

Recommend

CEO approval

Business Outlook

Pros

No pros. Don't even bother applying.

Cons

I was fired without explanation. Cutthroat culture, can't even go to the restroom without getting questioned. Can't make a living with meager base salary. Bonus salary is unreasonably difficult to get and you won't even be able to get it until 3 or 4 months after being hired. For every mistake you make, they will take hundreds of dollars off your paycheck. Training is basically non-existent and people are too busy to help you. Training staff is unprofessional, with no hands on learning. Calls with costumers are the worst, since they are very disrespectful.

Resident Interface Response

We appreciate the feedback. We have a strong leadership team at both the executive and line levels and live our core values of respect, accountability, and kaizen on a daily basis while supporting our employees each and every day. We have a dedicated Training & Development team that provides new hire and ongoing training for all employees. Our pay structure is competitive for all roles as we offer base and bonus compensation that are aligned with a national salary study every other year, with the bonus intentionally structured to incentivize our employees to meet and exceed monthly or quarterly goals.

1.0

Jun 6, 2024

RUN

Account executive

Recommend

CEO approval

Business Outlook

Pros

Close to my house and able to get there quickly.

Cons

So much to say…leadership, favoritism, nepotism, lack of diversity and inclusion, arrogant leadership, doesn’t walk the walk, or talk the talk. Pay just terrible.

Resident Interface Response

We appreciate the feedback as there is always room for improvement. We have a strong leadership team at both the executive and line levels and live our core values of respect, accountability, and kaizen on a daily basis. Our pay structure is competitive for all roles as we offer base and bonus compensation, with the bonus intentionally structured to incentivize our employees to meet and exceed monthly or quarterly goals.

Viewing 4 - 6 of 131 Reviews

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Smoke and Mirrors

Terrible, unstable job

RUN

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