Pros
While my experience working at Resident Interface was subpar, I did have coworkers who genuinely cared and were great to work with. I had a great work/life balance as well. I think that if you are passionate about collections, this may be an alright fit for you.
Cons
My company was acquired by Resident Interface so I became an employee through a merger. As someone who did not apply to work at Resident Interface but ended up here, I can say that my experience working with the company was not the greatest. Biggest cons: Poor pay and benefits and extremely high turnover rate. I was with Resident Interface for a year and a half and during my time there, employees were leaving left and right. I accrued much more responsibility during my time here and I brought up my salary to my manager and HR several times. I can say that I feel like they would rather just replace you instead of pay you what you deserve. Management loves to micro-manage and there's little room for career growth. The environment in my office was overall very negative because almost nobody was satisfied with how things were being run, so overall being at work was not an enjoyable experience.
