employer cover photo
employer logo
employer logo

Restaurant Technologies

Engaged Employer

Restaurant Technologies reviews

3.4

55% would recommend to a friend

(227 total reviews)

Jeffrey R. Kiesel

67% approve of CEO

52% positive business outlook

Restaurant Technologies has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Restaurant Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

227 reviews
3.0
Apr 3, 2014

Be careful...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are friendly, helpful. Certain departments are well managed and great to work for (call center, facilities).

Cons

Management could be better. Only concern is the bottom line - and they don't care about how decisions affect employees. In the past 6 months, there were layoffs and most of IT and HR is outsourced. There is NO work/life balance. Management expects all employees to do the work of 2 or more people and no matter how hard you try - if you don't keep up with their unrealistic timelines, you're out the door. Only group that ever receives recognition is the sales team - even when they don't make plan. No other group receives recognition or training. No opportunities to develop within career. Very limited opportunities to move up. Beware if you consider joining. It all seems great in the beginning...and then you go from hero to zero over night.

1.0
Jul 27, 2013
Recommend
CEO approval
Business Outlook

Pros

In the beginning it was a great company to work for, But everything changed once the founder left, and the company was being run by the current ceo.

Cons

As as service tech we worked Long irregular hours, 50-70 per week. Time off between shifts sometimes was only 5 hours. Our tools were inadequate to properly perform the job. The equipment installed was substandard. We were forced to be on call without being compensated for it. Management has no loyalty to the employees, local management is deceptive and mistreats employees and Upper Management and Corporate let it happen.

1.0
Apr 18, 2024

24/7 no down time

Recommend
CEO approval
Business Outlook

Pros

It's uncertain if this is relevant anymore, given the scarcity of positives. Hard work goes unrecognized in this sales-focused company. While the sales team excels, the operations team is held to a higher standard but compensated less. The company used to prioritize people, but now it's solely focused on metrics, even though the finance team struggles to establish the true definitions of them before holding leaders accountable.

Cons

Constantly on call, 24/7. Even if you excel, it's deemed inadequate. Automist proves to be more of a burden than an asset to the company and fails to deliver as promised. It’s junk. The fleet is subpar, with vehicles frequently experiencing breakdowns. It's all smoke and mirrors.

Viewing 28 - 30 of 227 Reviews

Glassdoor has 231 Restaurant Technologies reviews submitted anonymously by Restaurant Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Restaurant Technologies is right for you.