ResultsCX reviews

3.5

63% would recommend to a friend

(1,980 total reviews)
avatar

Gautam Thakkar

58% approve of CEO

58% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

First time experience working from home you can build experience. I made up my own schedule. I met nice people in the chat I text outside of the job

Cons

14 an hour Inadequate training Poorly trained management I had 5 supervisors in yr n a half They give you all these duties n will continue to add to the list with no raises at all They change your schedule when they feel like it They grade you with our having any experience taking calls

2.0
Jan 31, 2024

Not Fair

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interacting with staff members and fostering collaboration with various departments.

Cons

The company would assign one individual to handle multiple job roles, resulting in a reduced salary depending on the state of residence. The leadership team exhibited inconsistency in team development due to an overwhelming number of responsibilities.

5.0
Jan 28, 2024

Honestly I love it

Recommend
CEO approval
Business Outlook

Pros

Work from home, equipment provided, paid training, the company pays for your extra licenses that you need and your Medicare certification. It really is an amazing job and almost everyone I’ve worked with at this company is so kind, sweet, and we try to work together on everything. I know it’s something you hear a lot but they really feel like family. I’ve work in multiple LOBs under many managers and we talk about and get to know each other. I receive and send happy holiday messages to coworkers from old lines of business I am no longer working in, I learned about their families and they learned about mine, if something was going on I always felt like I could be open and honest with my supervisor and we could work something out. I am happy to be a part of this team.

Cons

No real choice in what your line of business is or when they are going to transfer you from one line of business to another.certain LOBs do have more freedom than others when it comes to things like schedule times, days off, VTO, OT, those things do depend on the LOB but they aren’t bad really with any of them just not consistent so you have to pay attention.

Viewing 46 - 48 of 1,980 Reviews

Glassdoor has 2,272 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.