Does ResultsCX pay their employees well?

According to anonymously submitted Glassdoor reviews, ResultsCX employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ResultsCX. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ResultsCX?

63% of ResultsCX employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ResultsCX 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at ResultsCX?

Customer Service Representative (469) , Customer Service Representative (CSR) (159) , Results Associate (117) , Customer Service Agent (49) , Supervisor (43) , Call Center Representative (41) , Associate (33) , Licensed Insurance Agent (28) , Sales Representative (25) , Call Center Agent (23) , Trainer (23) , Sales Associate (21) , Customer Service Associate (20) , Recruiter (19) , Insurance Agent (16)

What are the pros of working at ResultsCX according to real employee reviews?

"work from home was nice" ((in 106 reviews)); "The people are great and make the job fun and friendly." ((in 90 reviews)); "Understanding and training communication is good" ((in 68 reviews)); "Good leadership good tl good" ((in 23 reviews)); "Great opportunities for travel and advancement." ((in 22 reviews))

What are the cons of working at ResultsCX according to real employee reviews?

"Low pay and and afn" ((in 103 reviews)); "The salary is low from what is offering in other companies for the same kind of job at all levels." ((in 85 reviews)); "Favoritism, unprofessional, non helpful leads, supervisors get an attitude whenever you ask a question." ((in 46 reviews)); "No benefits" ((in 42 reviews)); "Favoritism is also in the company whick is usual in all company" ((in 27 reviews))

What are employees saying about ResultsCX layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ResultsCX layoffs and their outlook for job security at ResultsCX in 2026.

What are the top reviewed ResultsCX locations?

Winter Haven , Paris , Lakeland , Provo , Corpus Christi , Fort Lauderdale , Wichita Falls , Blue Bell , Palestine , Martinsville , Mobile , Jacksonville , Sebring , Richmond , Phoenix , Huntington , Saint Joseph , Lawrence , Atlanta , Streator , Jacksonville , Raytown , Galax , Collinsville , Stuart , Houston , Texas City , Kansas City , Orlando , Tampa

ResultsCX reviews

3.5

63% would recommend to a friend

(1,980 total reviews)

Gautam Thakkar

58% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,980 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews

1.0

Jan 26, 2024

No Incentives Here

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Easy to get time off

Cons

Favoritism, Poor Training, Programs are not compatible for any significant time and you get no pay when technical not your fault, also they increase your workload and promote but offer no vacation pay, holiday pay, or raises. It is a road to no where

1.0

Jan 26, 2024

awful, unrealistic expectations, selective accountability

Acct supervisor

Recommend

CEO approval

Business Outlook

Pros

The only pro is being at home

Cons

They are phony and will lie. They set unrealistic expectations but give no tools and offer no product that allows you to meet them. They allow some to play on the job which causes increased workloads on others and they dont care as long as it doesnt affect them. Management pretends to care but is extremely phony. A bunch of fake snow flakes in management who talk alot of phony talk but walk none of the walk. I expect to see a lawsuit soon if they keep on this way.

3.0

Dec 8, 2023

Not So Happy Former Employee

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Some teammates are very supportive, management is okay

Cons

The primary client for this location is horrible. They think so little of their contractors and was literally trying to fire me for the same thing their direct employees were doing to me while they had no repercussions. Very unprofessional people. Some of their staff members are also very rude and unprofessional. The benefits are garbage. It needs to be easier to switch clients. I’ve also tried multiple times since leaving the company to get my tax documents for my last year there and I STILL HAVEN’T REVIEWED THEM! I need them ASAP for me to be able to get important stuff that I need.

Viewing 49 - 51 of 1,980 Reviews

Jobs at ResultsCX

Quality Assurance Analyst - Seasonal

Human Resource Analyst - Seasonal

Florida

View job

Supervisor, Training - Seasonal

ResultsCX

ResultsCX reviews

Company ratings over time

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Reviews by job title

No Incentives Here

awful, unrealistic expectations, selective accountability

Not So Happy Former Employee

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