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      ResultsCX

      Engaged Employer

      ResultsCX reviews

      3.5

      63% would recommend to a friend

      (1,980 total reviews)
      avatar

      Gautam Thakkar

      58% approve of CEO

      58% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      3.2

      Compensation and benefits

      ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Nov 28, 2023

      Great company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, good trainers, great schedules to choose from

      Cons

      You are on camera and put on the spot in training so not good for a person with social anxiety

      1.0
      Oct 5, 2023

      Build up your skills and get out

      Real time analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The WFM family is pretty tight knit, at least they were locally.

      Cons

      Not hiring in the US anymore, firing time of people in other WFM with little to no notice, quality of work has seen dramatic decease, we're paid less than agents to do way more work. Upper management always questioning everything.

      2.0
      Oct 4, 2023

      It's a job

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job and they pay you. The interview was quick and you work from home.

      Cons

      Completely disorganized. No one knew what was going on starting with onboarding and going through training. The systems never work and part of the training is just getting used to that.

      Viewing 52 - 54 of 1,980 Reviews
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      Glassdoor has 2,272 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.