ResultsCX reviews

I recently had an unfortunate experience with Results-CX Companies LLC and I feel compelled to share my thoughts. From the moment I engaged in their training environment, it was clear that I was not going to get the tools needed to be successful in this job. Training was concentrated on outdated materials, which left little time for useful materials and/or hands-on instructions. Although my trainer seemed knowledgeable and focused, it appeared he was operating against oppositions that seemed more focused on sticking to scripts than addressing genuine concerns. It felt as though I was just another number rather than a valued employee. In a chat room with over 180 people, inquiries were met with indifference, and often totally ignored. In an era where customer experience should be paramount, Results-CX missed the mark completely. Changes were made in mid-season and training resources were removed on a day-by-day, moment-by-moment basis which would appear to be designed to set employees up for failure! It’s disappointing to see a company lacking basic human empathy and connection in their interactions. I hope they recognize the importance of treating their employees with the respect and care that everyone deserves. I cannot recommend this company based on my experience, and I sincerely hope they reevaluate their approach in the future.

Pay is below mediocre (under $14/hr for a team leader) too much responsibility and stress for very little financial compensation. They do not pay you what you are worth. When people quit around you, instead of hiring someone new they just give that persons responsibilities to others, stressing out everyone else even more. Their only concern seems to be money , yet they do not care for their American workers. They'd rather give your job to someone overseas where the cost of living is pennies on the dollar.