ResultsCX reviews

3.5

63% would recommend to a friend

(1,979 total reviews)
avatar

Gautam Thakkar

58% approve of CEO

58% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 8, 2014

Love it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will like it or hate it, if being on the phone all the time and dealing with customers is not for you dont apply. made friends for life here. My bosses were awesome.

Cons

Sometimes those call don't come in and you missing hours during the month or your stuck in made overtime.

1.0
Oct 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck but there is nothing at all good to say.

Cons

This is literally the worst place I have ever had the misfortune of working. The supervisors are constantly changing, the upper management went through major changes in my 6 months there, and they make you fight for your hours because they only count the hours you're logged into the phone. No bathroom breaks, you must have a doctor's note for an excused absence and you're only allowed 2 per 6 months (aside from things like court or other legal obligations), and they work on a point system that is designed for employees to fail. You get no time off, no benefits, rare overtime, and unless you work in PCS you'll make 9.00 an hour without any hope for a raise or internal transfers, despite what they might tell you. Unless you are in dire straits, homeless, deranged, or suicidal, do not apply here and instead run headfirst into traffic.

3.0
Sep 26, 2014

Be careful who is in charge

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You work in a/c all day

Cons

If you are a threat to someone's job they hold you back. Lack of professionalism.

Viewing 1942 - 1944 of 1,979 Reviews

Glassdoor has 2,271 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.