ResultsCX reviews

3.5

62% would recommend to a friend

(1,996 total reviews)
avatar

Gautam Thakkar

52% approve of CEO

57% positive business outlook

ResultsCX has an employee rating of 3.5 out of 5 stars, based on 1,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ResultsCX employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 8, 2013
Recommend
CEO approval
Business Outlook

Pros

You get a pay check...if they don't mess it up! The work is fairly easy to do, minus the disgruntled customers cussing at you.

Cons

The entire building is dusty and dirty. There are only 3 bathroom stalls for over 100 women. There is mold all throughout the building. At least 6 people have been hospitalized with pneumonia since I started working there. It is a very unorganized company!

5.0
Feb 22, 2013

Promotion Interview

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing training experience and good management.

Cons

The downside is the place because the agents are too many for the small place they need to upgrade the site or building.

1.0
Feb 7, 2013

Lie after lie

Recommend
CEO approval
Business Outlook

Pros

Decent hourly pay, they started us at $12 and after 60 days they bumped us up to $13

Cons

Everything else, they promised all these incentives for sales that we made for wellcare. They neglected to tell everyone that you had to have your QA and Adherence above 90%. That was no problem for me, but they did not pay out what the said they would. I have at least 150-200 enrollments. They only paid for 12, they never said anything about if they change the plan we would not get paid. They lied about the schedules, they said it was flexible. They also said we get holidays off, that was another lie. they also said we will get unlimited overtime...... Another lie only when available and only if you any other color than white or black. If you are one minute late from a 15 min break they will take 15 mins from your check. They also will send you home if the call volume is low. But if you are any other color than black or white then you will never be sent home. They take and do not give back to their workers. It is like a sweat shop.

Viewing 1987 - 1989 of 1,996 Reviews

Glassdoor has 2,289 ResultsCX reviews submitted anonymously by ResultsCX employees. Read employee reviews and ratings on Glassdoor to decide if ResultsCX is right for you.