Pros
Staff - some very good employees who will go the extra mile - pity they are pushing water up a hill thanks to management.
Cons
Senior Managers - Unwilling to listen, change or evolve. Happy to bully and play people off each other. Supported by HR who do not have employees best interests at heart. Communication - unlike mushrooms, staff do not flourish by being kept in the dark and fed excrement. Do not encourage an open environment or open communication. Customers - Rexel like large companies name above the door but do not actually believe the customer is central to everything - are arrogant at how important they are to customers and believe that customers should be grateful to work with Rexel. This is how businesses ran in 80s/90s but not now a days. Changes - constant 'strategic' changes that you can hardly keep up with nor can customers. No consistency in approach. Placing people who do not know the products in positions of responsibility who will not listen to advise and who treat staff like pawns and are arrogant enough not to answer emails or phone calls, again all to the determent of the customer.
