Does Reynolds American pay their employees well?

According to anonymously submitted Glassdoor reviews, Reynolds American employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Reynolds American. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Reynolds American?

53% of Reynolds American employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reynolds American 3.1 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Reynolds American?

Territory Manager (444) , Territory Manager III (141) , Senior Territory Manager (69) , Senior Manager (58) , Account Manager (48) , Territory Sales Manager (48) , Senior Division Manager (36) , Territory Manager II (31) , Lead Manager (27) , Manager (22) , Sales Representative (20) , Director (19) , Trade Marketing Intern (17) , Senior Scientist (16) , Division Manager (14)

What are the pros of working at Reynolds American according to real employee reviews?

"Great benefits and company vehicle" ((in 305 reviews)); "Good pay Extremely involved internship" ((in 117 reviews)); "Generally great people to work alongside (There is always a few bad eggs.)" ((in 91 reviews)); "Good Salary and Benefit required to attract and hold employees" ((in 69 reviews)); "Great work life balance: Opportunity to work from remote" ((in 64 reviews))

What are the cons of working at Reynolds American according to real employee reviews?

"Poor management and it's coming from the top!" ((in 73 reviews)); "So many reorgs and a toxic culture to the point I quit point blank without anything lined up." ((in 69 reviews)); "Your day to day happiness will truly depend on your direct manager and region management." ((in 64 reviews)); "Terrible upper management, very corrupt" ((in 41 reviews)); "Great way to keep seasoned and tenured territory managers motivated." ((in 37 reviews))

What are employees saying about Reynolds American layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Reynolds American layoffs and their outlook for job security at Reynolds American in 2026.

What are the top reviewed Reynolds American locations?

Winston-Salem , New York , Chicago , Tobaccoville , Los Angeles , Atlanta , Houston , Denver , Kansas City , San Francisco , Phoenix , Dallas , Miami , Tampa , Santa Fe , Boston , Richmond , Austin , Columbus , Nashville , Philadelphia , Saint Louis , Washington , San Antonio , Seattle , Charlotte , Greensboro , Memphis , Baltimore , Portland

Skip to content Skip to footer

Notifications

Reynolds American

Reynolds American reviews

3.2

53% would recommend to a friend

(1,797 total reviews)

David Waterfield

65% approve of CEO

56% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.2

Diversity & inclusion

3.1

Work/Life balance

3.0

Career opportunities

2.8

Culture & values

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Apr 15, 2025

ok

Territory manager

Recommend

CEO approval

Business Outlook

Pros

pay, work alone ,travel, crate new marketing ideas and work with owners or retail managers to push objectives, company car, company credit card, relo assistance, benefits

Cons

toxic management who doesn't take time to value individuals on their teams and blow past all the positives that micro manage and always pushing a new objective every other day no wonder why there is so much turnover. not much growth unless you relocate. i tried to get into their global graduate program but got turned down for no reason even meeting requirements. work somewhere else that people will encourage you. managers need to do better.

Reynolds American Response

Thank you for your review regarding your benefits and management experiences as a Territory Manager. We take your feedback seriously and we will pass it along to the appropriate channels for continuous improvement.

1.0

Apr 14, 2025

Good Brands and Competitive Pay, but Leadership and Advancement Need Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive pay and benefits aligned with market standards.

Cons

Department leaders are often placed in roles without the necessary leadership skills, impacting team effectiveness. While the company is working to revitalize its culture, efforts often feel short-term. Opportunities for advancement are limited—qualified individuals are often overlooked, raising concerns about whether growth and recognition are truly based on equal and fair opportunity.

Reynolds American Response

Thank you for your review regarding benefits and management. We take your feedback seriously and we will pass it along to the appropriate channels for continuous improvement. In addition, we encourage open dialogue with your line manager regarding your concerns.

1.0

Apr 13, 2025

Never Settle in Your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company offers in most cases a competitive salary and great incentives such as paid parental leave and tuition reimbursements.

Cons

Simply put the workplace culture has evolved to be very toxic and make the work less enjoyable. There have been SEVERAL leadership changes and "optimizations" to field employee structure which clearly detail a lack in consistent strategy and employee engagement. There is a culture of individuals that are in the majority of the workforce that only support a certain group of people that all look alike and have similar backgrounds.

Reynolds American Response

We appreciate your review. Hearing your perspective on the pros and cons helps us improve our processes and make the organization a better place to work.

Viewing 70 - 72 of 1,797 Reviews

Jobs at Reynolds American

Machine Operator

Winston-Salem, NC

View job

Control Room Specialist

Winston-Salem, NC

View job

Territory Manager - Jacksonville North, FL

Jacksonville, FL

View job

Territory Manager - Grand Island NE

Grand Island, NE

View job

Territory Manager - Portland ME

Portland, OR

View job

Reynolds American reviews FAQs

Reviews Reynolds American reviews

Reynolds American

Reynolds American reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

ok

Good Brands and Competitive Pay, but Leadership and Advancement Need Work

Never Settle in Your career

Jobs at Reynolds American

Reynolds American reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Reynolds American

Reynolds American reviews FAQs

Ratings by category