Reynolds American reviews

3.2

53% would recommend to a friend

(1,797 total reviews)
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David Waterfield

65% approve of CEO

56% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Feb 28, 2025

Transactional

Recommend
CEO approval
Business Outlook

Pros

Great benefits, company vehicle and decent pay.

Cons

Cant be promoted if you are not willing to relocate. Ever since since Reynolds became part of BAT things became transactional and didnt care for customers. Push product down customers, product that customers didnt want. Didn't care about sales team on the field, the only person(some) that care about you was direct manager.

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Reynolds American Response
1y
We appreciate you taking the time to leave us a review. Hearing your feedback helps us improve our processes and make the company a better place to work.
4.0
Feb 15, 2025

Very good pay

Recommend
CEO approval
Business Outlook

Pros

Good pay and decent benefits

Cons

Forced overtime. Weekend work at times.

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Reynolds American Response
1y
Your feedback regarding Reynolds American benefits is appreciated. We pride ourselves on offering a robust benefits package to our employees. Thank you for acknowledging the things we do well.
1.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Zero pros, if you're not a legacy employee you'll never have career growth or opportunities

Cons

Volatile, inconsistent leadership Entire organization lacks forward-thinking or strategy

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Reynolds American Response
1y
We appreciate your review. Hearing your feedback will help us improve our processes and make the company a better place to work.
Viewing 82 - 84 of 1,797 Reviews

Glassdoor has 1,905 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.