Reynolds American reviews

3.2

53% would recommend to a friend

(1,795 total reviews)
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David Waterfield

69% approve of CEO

53% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Small/Mid company feel, but a high revenue part of a global business. Compensation and benefits are fair + leadership exhibits genuine care for employees (though not always executed).

Cons

Chaotic org structure changes on a constant basis, easily pressured by investor community, fractured culture across experience levels/career origins and lagging position in reference to CPG industry standards.

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Reynolds American Response
4mo
Thank you for sharing your honest feedback, and also for recognizing what we do well. We appreciate your contributions during your time with us.
2.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation, benefits, and data infrastructure

Cons

So many reorgs and a toxic culture to the point I quit point blank without anything lined up. The benefits were not worth the mental toll. There was so much finger pointing from under achievers and upper management was always completely misaligned.

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Reynolds American Response
4mo
We appreciate your honest review. We strive to provide our employees with an environment where each person feels heard. Hearing your perspective on the pros and cons helps us improve our processes and make the company a better place to work.
4.0
Jan 30, 2026

Good company

Recommend
CEO approval
Business Outlook

Pros

Happy to work here at this location

Cons

Seems impossible to get promoted

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Reynolds American Response
4mo
Thank you for taking the time to share your honest feedback. We appreciate your contributions during your time with us.
Viewing 16 - 18 of 1,795 Reviews

Glassdoor has 1,903 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.