Reynolds American reviews

3.2

53% would recommend to a friend

(1,795 total reviews)
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David Waterfield

69% approve of CEO

53% positive business outlook

Reynolds American has an employee rating of 3.2 out of 5 stars, based on 1,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reynolds American employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s fine. Company car is nice.

Cons

There are many cons I think

3.0
Jan 22, 2026

Gone are the good days

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall a great company with great benefits.

Cons

Company has not been the same since BAT has taken over. A lot of employees that knew the product and the products have been let go or voluntarily left, and now the newbies are trying to make so many changes to something they don’t know or understand.

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Reynolds American Response
4mo
Thank you for taking the time to share your feedback. We strive to provide our employees with an environment where each person feels heard. Hearing your perspective on the pros and cons helps us improve our processes and make the company a better place to work.
2.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, program was extensive

Cons

Reorgs cause a lot of people to leave

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Reynolds American Response
4mo
We appreciate your review. Hearing your feedback helps us improve our processes and make the company a better place to work.
Viewing 19 - 21 of 1,795 Reviews

Glassdoor has 1,903 Reynolds American reviews submitted anonymously by Reynolds American employees. Read employee reviews and ratings on Glassdoor to decide if Reynolds American is right for you.