RIA struggles mightily with a culture of gossip and cliquish behavior. It's surprising how the rumors fly around there despite it being such a small office. To make matters worse the main offenders are protected by senior management and continue to alienate coworkers and stifle productive collaboration. Additionally, meetings too often end with people yelling at someone and storming out leaving the rest of the group to put the pieces back together. It's an often tense place to work with lots of whispering about what just happened.
There is also a severe lack of accountability across the organization. There's too many people protecting their 5 hour work day. Most people lack the professionalism to dig in for 8 hours and own their project and responsibilities.
They lack modern software delivery processes and fight any effort to implement them. Making most choices because it's the least amount of work and not taking a long-term and future view to the product.
There's very little effort with senior management to make any real and lasting change to modernise process and hold people accountable for their responsibilities and behavior.