Ricoh reviews

3.4

61% would recommend to a friend

(5,042 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Feb 19, 2026

Good company struggling

Recommend
CEO approval
Business Outlook

Pros

Strong national coverage including service techs, sales, distribution and logistics

Cons

Inventory management & scheduling Sales leadership have unrealistic expectations & often put unnatural pressure on customers to achieve forecasts

5.0
Feb 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Cons

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

Viewing 37 - 39 of 5,042 Reviews

Glassdoor has 6,044 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.