Is Ricoh a good company to work for?

Ricoh has an overall rating of 3.4 out of 5, based on over 6,042 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Ricoh to a friend and 49% have a positive outlook for the business. The best reviews about Ricoh have been left by employees working as Technical Support Specialist , Digital Services Specialist and Front Desk Receptionist .

Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ricoh?

61% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (79) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 349 reviews)); "Great people on the front line who have been on board for years and know how to make things happen." ((in 314 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 148 reviews)); "Training is good" ((in 131 reviews)); "Culture is good and independent" ((in 93 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay is low and raises if they happen do not keep up with cost of living." ((in 303 reviews)); "Low salary and not stable" ((in 142 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 113 reviews)); "(some have 25+ years here and here only) Too many layoffs (8 while I was there)." ((in 74 reviews)); "Lack of Leadership and poor management practices." ((in 54 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

New York , Atlanta , Chicago , Houston , Boulder , Malvern , Los Angeles , Tucker , Dallas , San Francisco , Duluth , West Caldwell , Seattle , Portland , Minneapolis , San Jose , Exton , Philadelphia , Fenton , Tampa , Boston , Macon , Washington , San Diego , Lawrenceville , Saint Louis , Phoenix , Charlotte , Tempe , Columbus

Ricoh reviews

3.4

61% would recommend to a friend

(5,040 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Oct 15, 2008

One of the best companies to work for

Senior it consultant.

Recommend

CEO approval

Business Outlook

Pros

I worked in IT. Great Place to Work. Excellent Career Growth. Very flexible Hours. Family friendly environment. They Empower you to be able to make decisions. Excellent managment. The managers that I have worked with are great and very humble. Very appreciating for the work you do. Earth Friendly environment and great emphasis on going Green....I would recommend this company to any one.

Cons

You will be multitasking some of the roles but I would not complain that as the dowside but it gave me an opportunity to learn many things and which will be very useful for your career advancement in any area.

2.0

Oct 8, 2008

Ricoh- Another Copier Sales Job?

Sales representative

Recommend

CEO approval

Business Outlook

Pros

The company is a leader in the document managment industry and the brand name is associated with quality. Customers are already familiar with the product and are willing to hear you out. This type of position can lead to future opportunities in medical or pharmaceutical sales.

Cons

The management is ever changing and people do not stay long due to decreased incomes, or better opportunities elsewhere. There is a steep learning curve and commissions can take months to begin due to the long sales cycle.

1.0

Sep 8, 2008

Inconsistent sales objectives

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

The health benefits are fair, they were not what I expected being a global fortune 500 company though. However their technology and products are superior and cutting edge. Also Senior managament on a local level is very frugal and cost consceince.

Cons

They do not pay people what they are worth. Experienced sales people are paid the same as entry level which is $26,000 per year. With the mileage you are required to drive within your territory the math does not work in your favor even with the car allowance of $3000.00. Also local managements agenda is in consistent with the corporate directives.

Viewing 5035 - 5037 of 5,040 Reviews

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Ricoh

Ricoh reviews

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One of the best companies to work for

Ricoh- Another Copier Sales Job?

Inconsistent sales objectives

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