Ricoh reviews

3.4

61% would recommend to a friend

(5,042 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

It just looks on paper to say you've worked for such a big company

Cons

pay is terrible for the job you're required to do. They don't keep you to go perm because they don't want to increase pay. Very inconsiderate. Very unorganized. No sense of directions in management. Technical support was actually customer service position. No challenge whatsoever. Under staffed now that Ricoh FL has shut down and calls are now transferred to Tucker. I left I couldn't do it with the lack of discipline in that place.

1.0
May 22, 2019
Recommend
CEO approval
Business Outlook

Pros

There really was nothing positive about it.

Cons

Since their services are overpriced, bids are lost to competitors unless you have a manager who knows how to do quotes and discount them from standard pricing. They couldn’t keep managers (since their business model & products are outdated) so new managers hired know nothing about how to price quotes or support their sales team. They will keep managers with huge HR files who create a hostile work environment for months until the whole team quits or is fired. They will violate all kinds of Equal Opp laws, and will go as far as backdating your termination letter for months to keep from paying your health insurance claims. Then they will lie to the unemployment officials and say you “quit” to keep from paying unemployment benefits. If it serves them to lie, they will. But all that pales in comparison to this: Such a manager was finally terminated but not until she went to the police and told them I stole a company-issued laptop while I was out on a medical leave. Charges were eventually dropped but not until my life was destroyed. I almost died while in police custody. By then I had a good job in another state and didn’t even realize this rogue manager had the police put a warrant out for my arrest. (Months AFTER returning the antiquated laptop to the HQ.) I couldn’t get bail and the experience completely broke me down. I was assaulted and could have been killed by the 30 heroin addicts that surrounded me (who smuggled heroin in DAILY.) Of course this ruined my name professionally and personally too. There is a lawsuit pending so I will have to post updates later. But it will be a miracle if I survive this since I’m now suffering from PTSD. If you’re ever charged with a crime it stays on your record even if dropped, so you will have to explain it to every future employer. How can one move forward after something like this? All I can say is this: If it happened to me, it could happen to others. Does this sound like the kind of company you’d want to work for?

1.0
Sep 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Okay benefits ... you get somewhat of a paycheck.

Cons

Management are never anywhere to be found. Never hires within. No room to grow. Buys home machines to run large production print jobs. Does not maintain the larger machines they actually will buy, so they break down frequently. Printers are worthless. Terrible coverage, constantly breaking, and then management blames the workers. You’re not human to this company. My boss frequently jokes that she gets 2 employees for the price of one. I.e. they do not pay well. And lastly I received a .08% raise last year because of layoffs.

Viewing 49 - 51 of 5,042 Reviews

Glassdoor has 6,044 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.