Is Ricoh a good company to work for?

Ricoh has an overall rating of 3.4 out of 5, based on over 6,042 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Ricoh to a friend and 49% have a positive outlook for the business. The best reviews about Ricoh have been left by employees working as Technical Support Specialist , Digital Services Specialist and Front Desk Receptionist .

Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ricoh?

61% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (80) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 349 reviews)); "Great people on the front line who have been on board for years and know how to make things happen." ((in 314 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 148 reviews)); "Training is good" ((in 131 reviews)); "Culture is good and independent" ((in 93 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay is low and raises if they happen do not keep up with cost of living." ((in 303 reviews)); "Low salary and not stable" ((in 142 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 113 reviews)); "(some have 25+ years here and here only) Too many layoffs (8 while I was there)." ((in 74 reviews)); "Lack of Leadership and poor management practices." ((in 54 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

New York , Atlanta , Chicago , Houston , Boulder , Malvern , Los Angeles , Tucker , Dallas , San Francisco , Duluth , West Caldwell , Seattle , Portland , Minneapolis , San Jose , Exton , Philadelphia , Fenton , Tampa , Boston , Macon , Washington , San Diego , Lawrenceville , Saint Louis , Phoenix , Charlotte , Tempe , Columbus

Ricoh reviews

3.4

61% would recommend to a friend

(5,040 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.2

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Dec 22, 2018

Site Manager

Site manager supervisor

Recommend

CEO approval

Business Outlook

Pros

Contracted to work at great companies

Cons

Management supports the client even when racism is clearly the motive then railroad you out the door. I ran a site major company with nothing but stellar reviews till a racist person showed and complained about everything I did

1.0

Nov 12, 2018

Sinking Ship

Production sales

Recommend

CEO approval

Business Outlook

Pros

At one time, one of the best when it came to wages and cutting-edge, competitive products. People used to enjoy coming to work and collaborating. There are still some very talented leaders in the organization.

Cons

Cost cutting and laser focus of profit generation at the detriment of their people has caused a significant morale shift. Office changes to the New World of Work model may save money, but doesn't increase what was lost. Smaller showrooms and key products being removed from demo rooms in short-sighted. The changes in the comp plan the last 2 years had reduced my yearly income over 40% doing the same or better performance-wise. Cost of goods has risen significantly so steep discounting is required to keep existing customers, further effecting compensation. If people haven't left yet, they're interviewing. Most are just hoping and praying for things to turn around, but realistically know it will get worse before it gets better.

2.0

Jan 3, 2018

Greedy Management

Receptionist

Recommend

CEO approval

Business Outlook

Pros

The hours are good (8-5 Mon-Fri) and the offices are nice and clean

Cons

2 days off for the whole first year for new employees, punishes overtime even if unavoidable, uneducated employees, no initiative

Viewing 22 - 24 of 5,040 Reviews

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Jobs at Ricoh

Intern, Inventory Planning

Director, Post-Merger Integration RNA

Exton, PA

View job

Office Services Manager

Ricoh

Ricoh reviews

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Site Manager

Sinking Ship

Greedy Management

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