Riot Games reviews

3.9

75% would recommend to a friend

(1,045 total reviews)
avatar

Dylan Jadeja

68% approve of CEO

54% positive business outlook

Riot Games has an employee rating of 3.9 out of 5 stars, based on 1,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riot Games employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Feb 8, 2016

A Lot to Love; Contractor Policy Needs Reworking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company culture is fantastic. Riot strikes a great balance between approachable and hardworking, fun and serious. Riot also shows its love in a lot of different ways, from swag giveaways to the free meals in the company cafeteria, to company outings to go see some of the biggest movies of the year. Additionally, as a video game company, one of Riot's greatest strengths is the opportunities it offers employees to level up. Employees can transition across different teams and take on different challenges to increase their professional growth.

Cons

Work-life balance can be tricky if you aren't already used to actively managing it. There's always something going on, and it can become very easy to put in extra hours. On top of which, you'll genuinely find yourself clicking with your teammates and wanting to avoid traffic/play games after work. Hands-down the biggest drawback though is the contractor policy. I was a temp/contractor for nearly a year and a half before being converted over to a permanent employee, and I still see coworkers who have been around longer than I have and not made the transition. These are guys who touch every department at Riot, and lay a lot of the groundwork for everyone else to do their job, and they are just stuck. Still, Riot is a cool enough company that it's worth sticking around if you have the chance, in the hopes of becoming a Full-Time Employee. If you do not get hired on as a Full-Time Employee, you have my prayers and condolences. Riot is taking steps to address these concerns now, but really I'll believe it when I start seeing conversions on a much wider scale.

4.0
Jul 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Strong culture, so it's easy to make a lot of friends if you're hired. Very comfortable and amicable work environments, if you're of our kin. Benefits of working there are outrageous. Almost too many benefits to keep track of. Perks are also enormous, and nearly endless. Wonderful food and amenities.

Cons

Lots of politics to go around. Hard to ship products, probably for the next few years. This is largely due to a culture that enables slow development, doesn't have many accountability structures for repeated failure. The struggles of middle/upper management do not find themselves to senior leadership, and problems fester for years. Our culture is that of continuous feedback, but this often creates friction in developing and shipping products. Friction from all vectors creates a constant need for context switching for the developer, and contextualization for the person giving feedback.

avatar
Riot Games Response
10y
Thanks for your review, each one helps candidates better understand Riot, and we really appreciate that you took the time to write it. It’s awesome that you find Riot’s culture strong and that it’s an amicable environment to work in - that’s what we want: a place where Rioters can come and work with others that share the same passions. You’re right that our culture of continuous feedback can cause loops in development - Riot’s product owners have the challenging responsibility to weigh player, stakeholder, and Rioter feedback to do what’s best for the product. We know we can do better here, and I highly recommend that you reach out to team leads to identify and work through the friction. You mention that there aren’t many accountability mechanisms for repeated failures - we want to be the kind of environment where failures aren’t met with punitive action because we know that taking risks also means risking failure. Having said that, it’s worrisome if you’ve identified or observed Rioters not being held accountable, but I also recommend giving benefit of the doubt. We’re not in the habit of making an example out of Rioters, so it’s possible that the accountability mechanism is there, it’s just not visible. If you continue to observe repeated failures from the same individual(s), the best way to highlight kinks in the pipe is to reach out to relevant Rioters (other leads, product owners, senior leaders) to understand where these projects aren’t succeeding, and how to determine next steps to move them forward. Riot grew rapidly which means that our ability to scale our communications fell behind, not to mention manager’s bandwidth stretched pretty thin, pretty fast. Our focus is hiring more leaders for that reason, but we know that doesn’t make the growing pains any easier to tolerate. I hope that you use the channels that currently exist to offer feedback regarding the struggles of management: AMAs, one-on-one’s with your lead, or reach out to a talent partner. We know we’re far from perfect and have a lot of work to do to improve communication at Riot, and we really appreciate that you took the time to write about your experience. If you have any questions or suggestions on how we can improve, feel free to reach out to me at avanderhelm@riotgames.com. Thanks! Ann
3.0
Mar 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Travel, Free Food Tuesdays and Swag.

Cons

The segregation between the departments.

avatar
Riot Games Response
10y
Thanks for the review! We know our rapid growth has some unintended consequences of fractured communication between teams. More teams are working on improving inter and cross team, and Riot-wide communication. If you have specific comments about how teams are siloed, and perhaps where we can improve, please feel free to reach out to me at avanderhelm@riotgames.com. Thanks! Ann
Viewing 184 - 186 of 1,045 Reviews

Glassdoor has 1,463 Riot Games reviews submitted anonymously by Riot Games employees. Read employee reviews and ratings on Glassdoor to decide if Riot Games is right for you.