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      Risepoint

      Engaged Employer

      Risepoint reviews

      3.1

      49% would recommend to a friend

      (417 total reviews)

      Fernando Bleichmar

      61% approve of CEO

      38% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.0

      Culture & values

      2.8

      Career opportunities

      2.7

      Senior management

      Risepoint has an employee rating of 3.1 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Risepoint employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      417 reviews
      1.0
      Jun 21, 2013

      The pay is good, but beware - it is the only way they can lure people to work there

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      At one time, there was great energy and a great mission to provide affordable education to many people. There was once a common goal of increasing access to higher education, but the new push is to turn a profit and do what is right for the company and not always what is right for higher Ed.

      Cons

      Near 100% turnover in all departments. Constant leadership changes and constant change in strategy. One day you are the star and the next day you are the doormat - no one stays in favor for long. If you don't leave on your own, it is only a matter of time before you will be walked out. The instability and constant change makes for an unpleasant and uncertain work environment. It is discouraging because it could be great. The potential is there and that is what keeps people going, but the constant turnover keeps any potential success at bay. Sad.

      2.0
      Apr 17, 2025

      Used to be great, now it's micromanaging and metrics. No longer about the Students.

      Student engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great team members. -End of the year shutdown.

      Cons

      -Low pay. They claim they are in the top 3rd for pay. A quick search for other jobs in similar positions will prove that you can start at $45,000-$50,000 easily. I don't make even make that! If you meet all the expectations of your position your merit pay can still be under 2%. -Micromanaging with new call software! The new call recording software will flag you for every little thing you don't say or if you don't say it in the words they want you to use. It is NOT always appropriate to ask for a referral, but you will be flagged if you don't. -Lay offs. A lot of layoffs with zero notice to employees. They have admitted they expect more as they continue their "migration". -Strict "script" they want you to follow now. Having to ask for an application walkthrough each call is offensive to the students. If you are seeking higher education and online education surely you can handle beginning an online application. I have literally been laughed at on the phone for asking this more than once. -The reorganization of the company has gone from true student support to how many contacts can we make a day. The days of caring about the students are long gone. This is just about metrics.

      avatar
      Risepoint Response
      1y
      Thank you for taking the time to share such detailed feedback. We’re glad to hear you’ve found value in your team and appreciate the year-end time off, but we also recognize your concerns and understand they reflect real frustration. We know that recent organizational changes, including system updates and process shifts, have had an impact on how some teams operate. Our intention behind these changes—including the adoption of new software—is to create consistency in the student experience and ensure we're meeting the high standards our partners expect. That said, we also want our teams to feel trusted and supported and appreciate your feedback on how you are experiencing this shift. Regarding compensation and layoffs, we remain committed to staying competitive and transparent in our practices, even as we navigate the challenges that come with evolving our model. We recognize that transitions like these can be incredibly difficult, and we’re continually working to improve how we support employees throughout them. We appreciate your dedication and the thoughtfulness behind your advice. Feedback like this helps us keep a pulse on where we can do better.
      3.0
      Feb 18, 2015

      Just another sales job... for an 8+ year old start-up?

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rep a good school and you're in. Survive the quarterly change in the way they do business and you'll stay a while. Pay is good for a university... oh, wait, this isn't a university.

      Cons

      Pay is low for sales. Get stuck with a lower ranked, over-priced school and you'll struggle for 2 months and they'll cut you loose. Get your bearings on how to make it work... then they change everything... take to long to reinvent your strategy and you're gone. Maybe one day they will figure out how to act like a grown-up company instead of a start-up and then they can have some tenured employees.

      Viewing 52 - 54 of 417 Reviews
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      ReviewsRisepoint reviews

      Glassdoor has 442 Risepoint reviews submitted anonymously by Risepoint employees. Read employee reviews and ratings on Glassdoor to decide if Risepoint is right for you.