Ritchie Bros. reviews

3.2

46% would recommend to a friend

(556 total reviews)
avatar

Jim Kessler

66% approve of CEO

44% positive business outlook

Ritchie Bros. has an employee rating of 3.2 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritchie Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

556 reviews
1.0
Dec 13, 2017

Yard staff

Recommend
CEO approval
Business Outlook

Pros

It's good if you like being an underpaid loader/forklift operator. You get to drive equipment around which is cool.

Cons

Management has no idea what they're doing worked there for 3 years with no raise, and constantly lied to about the paperwork for it being processed by the bank.

2.0
Dec 11, 2017

Customer Service Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You meet a lot of great people in the company and customers. Customers are great and they keep me coming back everyday with their appreciation for what I do.

Cons

The “family” feel that all of our customers grew to love and enjoy is GONE! The new CEO has stripped that away and no one has a name here anymore, we are all just dollar signs in the way of his giant bonus he will get next year when his services are done. Our customers feel it, they have spoken out and the company has done nothing to ease them. They expect you to “bleed orange” as an employee, however when it benefits the financials of the company, they treat you like you didn’t bleed a day of orange here! It’s not fair, not good practice and really shows their value on customer service since they don’t value their own employee’s doing the footwork for all these customers. Their share holders are everything, if you aren’t one, you mean nothing.... even if you have upheld ALL of the values of the company as an orange bleeding employee.

4.0
Dec 5, 2017

Territory Manager

Recommend
CEO approval
Business Outlook

Pros

Good team spirit within your own group (sales with sales) Good RRSP plan Competitive salary Exiting job

Cons

Lots and long hours Poor Training prior to a new role Unrealistic expectations from management

Viewing 433 - 435 of 556 Reviews

Glassdoor has 630 Ritchie Bros. reviews submitted anonymously by Ritchie Bros. employees. Read employee reviews and ratings on Glassdoor to decide if Ritchie Bros. is right for you.