Does Ritchie Bros. pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritchie Bros. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Ritchie Bros.. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritchie Bros.?

46% of Ritchie Bros. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritchie Bros. 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Ritchie Bros.?

Account Manager (66) , Territory Manager (37) , Manager (15) , Yard Staff (10) , Sales (9) , Territory Sales Manager (8) , Customer Service Representative (7) , Equipment Inspector (7) , Yard Worker (6) , Customer Service Manager (5) , Marketing (5) , Regional Sales Manager (5) , Sales Coordinator (5) , Software Developer (5) , Software Engineer (5)

What are the pros of working at Ritchie Bros. according to real employee reviews?

"The people and experiences of the company are great." ((in 59 reviews)); "great teams to work and collaborate with" ((in 14 reviews)); "good work environment." ((in 12 reviews)); "Work from home is great, most of the co workers are nice as well" ((in 10 reviews)); "Great benefits package" ((in 9 reviews))

What are the cons of working at Ritchie Bros. according to real employee reviews?

"Poor management" ((in 41 reviews)); "Difficult work life balance to manage" ((in 18 reviews)); "Low salaries for base staff" ((in 17 reviews)); "Most managers are aware of this are good about allowing breaks where/when needed." ((in 16 reviews)); "Bullying in the workplace is acceptable and considered a strength" ((in 9 reviews))

What are employees saying about Ritchie Bros. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritchie Bros. layoffs and their outlook for job security at Ritchie Bros. in 2026.

What are the top reviewed Ritchie Bros. locations?

Lincoln , Fort Worth , Pleasanton , Atlanta , Morris , Los Angeles , Lebanon , Houston , Las Vegas , Salt Lake City , Chicago , Kansas City , Phoenix , North East , Orlando , Newnan , Saint Louis , Raleigh , Columbus , Sacramento , San Francisco , Longmont , Denver , Newark , Huntsville , Downers Grove , Richmond , Odessa , New York , Nebraska City

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Ritchie Bros.

Ritchie Bros. reviews

3.3

46% would recommend to a friend

(554 total reviews)

Jim Kessler

66% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.1

Career opportunities

2.9

Senior management

Ritchie Bros. has an employee rating of 3.3 out of 5 stars, based on 554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritchie Bros. employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

554 reviews

2.0

Oct 29, 2021

Mass Exodus continues …

Senior territory manager

Recommend

CEO approval

Business Outlook

Pros

Good pay & decent benefits

Cons

overall strategy to decrease expenses while gaining “bigger share of wallet” of existing customers by pushing a self-service / eBay-type business model. Near abandonment of the long term relationship model with customers. Preference is to have a call center -type approach on most customers coupled with self-service to RB’s remarketing channels with minimal guidance or interaction with RB pro staff. However, customers still pay the same and in some instances more for these services than before. This continues to frustrate employees and customers, but the dwindling expenses of labor and other costs of business excites the Company’s hedge fund investment crowd.

2.0

Jan 7, 2020

The Recent Restructures are Killing Morale

Anonymous

Recommend

CEO approval

Business Outlook

Pros

- With the long working hours comes camaraderie, and a family-feel at the lower volume levels - Should you choose to travel, you are very well accommodated - Working the auctions can be rewarding

Cons

- Recent restructuring has increased the politics, taken away the culture and feeling of being valued. Employees are becoming far more expendable, the shady wheels get the grease, and what used to be a culture for the customer has become an ego-fueled, numbers-driven world where the customer is becoming an afterthought. - New policies and management are creating a culture that takes trust away from the employee. Managers are being put in place to 'watch over' rather than support and coach.

1.0

Feb 19, 2014

Not good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work can be fun

Cons

Zero diversity in management. Women and minorities do not have a chance of promotion into real management roles. Customer Service Managers are "managers" by name only, they are paid far below the level of their responsibility and often referred to as "the girls" by senior male management.

Viewing 4 - 6 of 554 Reviews

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Jobs at Ritchie Bros.