Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)
avatar

Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Apr 28, 2024

Credo driven workplace

Recommend
CEO approval
Business Outlook

Pros

Strong company values, five star focused service, luxury environment.

Cons

Hotel discount benefit does not feel competitive. Pay is the same as other less luxurious hotels close by.

3.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good tips, some good coworkers, working outside in the summer and fall was nice, some fun customers

Cons

lot of time on your feet, high standard of excellence (little room for error), hit the ground running with very little training of what we a re actually supposed and allowed to do

Viewing 136 - 138 of 2,965 Reviews

Glassdoor has 3,532 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.