Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,966 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Aug 14, 2019

Stay away

Recommend
CEO approval
Business Outlook

Pros

The guest are great

Cons

Managment looks down on everyone but them self . Favorites from oc in the office .pay is low long hours and board's

1.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Started in 2008 when they maintained the employee promise. Great company with employee and customer focus.... things have changed

Cons

They promote from within - management doesn't know how to manage. Wages for Charlotte were $4.32. Not livable - even after 10 years of employment. RC Charlotte is owned by BofA and they do not care about their employees - only their bottom line.

Viewing 223 - 225 of 2,966 Reviews

Glassdoor has 3,533 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.