Ritz-Carlton reviews

3.8

67% would recommend to a friend

(2,969 total reviews)
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Hervé Humler

80% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 22, 2016

Hospitality

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Highest paid wage compared to other Marriot companies.Structured and organized departments.

Cons

Maintenance problems in back of house because of buildings age.Extremely challenging to move up into another position in house rather than within the whole Marriot.Orientation sets expectations very high which is great but some departments due to mostly the managers don't enforce the values to all employees in a department.

5.0
Aug 13, 2016

Spa Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful spa, great team of spa professionals, amazing guests

Cons

a very different work environment from most spas as most of the spa is outdoors, so dealing with the elements was a daily occurence.

5.0
Aug 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent work experience. Fantastic environment. Everyone is a such a pleasure to work with. The property is amazing and it is an amazing view as well.

Cons

At this particular location it was about who you knew in order to move up. Other than that I really don't have any other complaints.

Viewing 259 - 261 of 2,969 Reviews

Glassdoor has 3,536 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.