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      Ritz-Carlton

      Part of Marriott International

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      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,964 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.3

      Senior management

      3.2

      Work/Life balance

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Feb 17, 2013

      Good Benefits and Pay if You Don't Mind Being Married to Your Job

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      As in most service industries, the vast majority of your money is made in tips (cash), and they feed you very well and provide and clean all your uniforms. Good travel benefits-many times you can stay at a nice Marriott for $39 per night. Very good tips during high season-at least $200-$250 per day.

      Cons

      They basically own you and treat you like a slave. Be prepared to deal with some of the most rude, unpleasant, and demanding guests you could possibly imagine. Forget about family/social life, as your schedule changes every week and always includes weekends.

      5.0
      Feb 13, 2013

      Great place to work for people who wants to do career in hospitality industry.

      Guest relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Even front line employees have a great amount of freedom on how to do things. Plenty of training, opportunity to do cross training in other departments. Great growth opportunities as the company prefers to promote own employees instead of taking somebody from outside. Good staff food.

      Cons

      All usual cons of hospitality industry; dealing with rude or drunk customers, shifts, working on week-ends etc.

      Viewing 2836 - 2838 of 2,964 Reviews
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      ReviewsRitz-Carlton reviews

      Glassdoor has 3,529 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.