Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 25, 2013

Great Morale and Values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company values, Equal opportunity employer, Easy to transfer locations

Cons

Compensation is much lower than you would expect, difficulty moving into a management position

3.0
Feb 20, 2013

Too many new "ideas" get in the way of taking care of our guests

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Career opportunities International opportunities Friends and Family discounts Benefits

Cons

Salaries are not competitive with industry A lot of internal politics Lack of focus on guests experiences with increase focus solely on bottom line Lacking work/life balance

Viewing 2833 - 2835 of 2,964 Reviews

Glassdoor has 3,529 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.