Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 2, 2013

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits people and properties

Cons

Higher room rates caused closure in bad economy

5.0
Mar 1, 2013

Great Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture is amazing. Great people and an environment that constantly allows you to grow and learn. Excellent Benefits On site meals provided They emphasis employee engagement always look to exceed standards for work environment.

Cons

The hours can get a little crazy during peak time but that is the nature of the business. Salaries are comparable to others in luxury hotels, but hospitality overall does not have the most lucrative salaries.

4.0
Feb 27, 2013

Great company

Recommend
CEO approval
Business Outlook

Pros

-The majority of people who worked at my hotel were wonderful. -The travel discounts were amazing. I once stayed at another property for $50.00 per night. -I found the salary to be above average for the position -free staff cafeteria -wonderful employee training -holiday party

Cons

-lots of pressure to work overtime -cafeteria food was often unhealthy (heavy pasta dishes, fried food) which made for a sluggish afternoon -dealing with the Ritz employees who were in the Hotel Union was a often nightmare, and once they were hired it is hard for them to be fired.

Viewing 2830 - 2832 of 2,964 Reviews

Glassdoor has 3,531 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.