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      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      3.7

      69% would recommend to a friend

      (2,962 total reviews)
      avatar

      Hervé Humler

      80% approve of CEO

      67% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.3

      Senior management

      3.2

      Work/Life balance

      Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Sep 25, 2008

      dont judge a book by its cover

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      the healthcare benefits are decent and the company name looks great on your resume!

      Cons

      Because of the high esteem of the company name they tend to slack on some of the benefits other companies give. There is a perception from the outside that the company treats its employees like it treats its customers even though that is rarely the case. In many instances there are very large discrepencies in how employees are treated within the same company.

      2.0
      Sep 13, 2008

      We are The Ritz-Carlton, NOT Marriott

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Seeing celebrities, meeting people from all walks of life. the wow factor with friends, and ability to stay for discounted rates.

      Cons

      Work, Work Work.. the need to be available 24 hrs a day every day. Not dealing with people who think. There are FAR too many corporate initiatives that come down the pipe and are removing leaders and employees form the daily operation and guests. there is also a big issue with putting the cart before the horse so to speak... Starting something when it hasn't been thought through and not fully ready. There is also a lack of opportunity in operations for acknowledgement, as well as office space. Also the conservative nature of dress. Trendy should not be in but there need be more consistency.

      2.0
      Sep 7, 2008

      never again

      Spa
      Recommend
      CEO approval
      Business Outlook

      Pros

      For your resume as work history, to learn exceptional guest service skills. To learn what NOT to do as a manager.

      Cons

      Poor leadership, low salaries, lack of opportunity for promotion to leadership within the same property. Ridiculous expectations of availability for very little recognition and mim. salary.

      Viewing 2956 - 2958 of 2,962 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,527 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.