RoadRunner reviews

3.5

73% would recommend to a friend

(326 total reviews)
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Graham Rihn

76% approve of CEO

61% positive business outlook

RoadRunner has an employee rating of 3.5 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RoadRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

326 reviews
1.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Fun, Exciting at the beginning. Interesting concept. Innovative business model. People seemed to be nice. The other Account Executives are nice. Management seems to be on your side, at least they come across like that in the beginning. Not in the long run. Upper management will initially treat you with respect. Initially.

Cons

The company was pitched to me with so much promise. It seemed to be young, exciting, fast growing and an excellent opportunity. I was excited to start and for the first month, it seemed like it was going to work out. But I quickly began to realize that this company was not going to be easy at all to earn commission and I was always going to be working 70+ hours a week. The sales support was barely available and hired incredibly late. Training was minimal, administrative tasks kept us up until midnight, quotas were so high that it was nearly impossible to hit them. In addition, there was so much competition that could put bid our quotes and it felt we were selling a commodity rather than an innovative service after awhile. It was just very hard to sell. There was an incredible amount of pressure to perform, but barely any resources, training or one-on-one management to help us succeed. They tried their best to help us, but it was so resource strapped, unfortunately many of us felt a lot of stress to make something happen from almost nothing. As a result, Unfortunately, it was incredibly difficult to make any commission at all. This left us feeling frustrated and anxious. If you want to come here, understand it will be an up hill battle for commission. You’ll be part of a cool concept, but that concept, doesn’t always pay the bills. Make your own decision whether you want to join, just understand, you will work A LOT and might miss commission a majority of the time. Choose wisely.

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RoadRunner Response
6y
Thank you for taking the time to leave feedback on your experience at RoadRunner. We consider all recommendations and feedback we receive. Wishing you the best of luck in all future endeavors. Sincerely, RoadRunner Recycling
1.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

I began my career at RoadRunner Recycling as an Account Strategist and was promoted to a Lead within a year. Over time, I transitioned into roles in Vendor Relations and ultimately Customer Implementation. Initially, I was excited about the work-from-home aspect, and the company culture felt welcoming and inclusive.

Cons

However, I found that management often consisted of recent college graduates promoted without prior experience, making it difficult to seek guidance on tasks. Communication with leadership was challenging, and, in my experience, they were rarely available for questions, sometimes seeming more engaged with personal activities than with managing the team. Processes and protocols shifted constantly—sometimes weekly or even daily—creating an inconsistent work environment that was difficult to navigate. Over time, the company culture began to feel cliquish, with certain groups exhibiting exclusivity. Career growth was limited; despite trying different roles, the opportunities for advancement were largely restricted to those favored by management. The greatest benefit was the flexibility to work from home, and there was initially a young, open-minded atmosphere where friendships could flourish—before a noticeable trend of employees leaving. The recurring customer complaints, which appear immediately with a quick search, also indicate a broader issue with service quality.

1.0
Mar 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Freedom to mostly work from home.

Cons

No one has your back there. Bosses are cowardly and say things they don't stand behind like, "We don't ask how, just how many." Will likely go out of business anyway. Laying off large portions of the company.

Viewing 43 - 45 of 326 Reviews

Glassdoor has 329 RoadRunner reviews submitted anonymously by RoadRunner employees. Read employee reviews and ratings on Glassdoor to decide if RoadRunner is right for you.