RoadRunner reviews

3.5

73% would recommend to a friend

(326 total reviews)
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Graham Rihn

76% approve of CEO

61% positive business outlook

RoadRunner has an employee rating of 3.5 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RoadRunner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

326 reviews
3.0
Apr 26, 2019

Fair Review

Recommend
CEO approval
Business Outlook

Pros

-I met some amazing people at this company and made great friendships. It was such a great experience to meet and connect with others. -Benefits were decent and very inexpensive -I enjoyed having goals to meet and being able to leave home early if our teams met our goals. -This is a great job for students fresh out of college or people looking to get professional experience in an office environment. You learn a lot of social and administrative tasks as well as ownership and goal completion -I appreciated the lunch hours and meetings to help better BDRS

Cons

-No 401k but that is to be expected with a start up company - I think a lot of the team leads were given the notion that they were managers and then that was taken away from them. Their roles didn't seem to be clear and some were rude to their BDRS. An outline for their job description should be more apparent and they should be given training on leading a team. -There was no HR team while I was there and there were situations where a bunch of people were laid off, some for good reason and some for not so good reason. That could impact RR in the long run especially if someone decided to move forward with the company in a negative legal impacting way. The company should be revamped in terms of HR - I had a negative experience numerous times with racist comments. If there is no training or workshops for employees here this could be yet another HR issue. -I had a negative experience when I left as I thought I left on positive terms. There was situation that RR gave incorrect and negative information about me to a outside employer. This is a legal issue and as someone who is familiar with HR policies and procedures anyone could push back with legal implications. please be advised of your HR issues. - I think when employees had issues with other employees and brought them to the attention of higher ups, nobody seemed to take it seriously or try to fix the problem.

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RoadRunner Response
6y
Thank you for providing your feedback. We take all feedback very seriously and are always striving to improve our culture as we continue to grow. Best of luck to you in your future endeavors. RoadRunner Recycling
3.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Dress code is relaxed. Ton of good people at this company. Coworkers make the day fun and exciting. Lunch spots and beautiful downtown location. Minimal micro managing.

Cons

This is telemarketing/appointment booking. Expect to make 70+ meaningful dials a day off of your own generated leads. Serious data entry can take out of your calls which leads to messages from management. Managers and directors walk around critiquing performance while they play with board games/puzzles. Turnover rate is terrible because the job description is not completely honest. They will offer sign on bonuses and refer all bonuses to get you in the door. Business Development Reps are expendable at any point in time but they never look at the “coaches” as a reason for why the sale reps numbers are low. Sales coaches have minimal to no actual management experience. They just happened to be in this position at the right time which produced good numbers for them, was easy for them to be promoted because the number of reps at the time was extremely low. No sick days. All time off is paid time off and if you go over a certain amount of days you get canned. Expect to make up for the day you took off. Not sure why it’s called time off if we are expected to reach the daily number even when we are off.

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RoadRunner Response
7y
We appreciate you taking time to share feedback about your experience at RoadRunner. We take every piece of feedback we receive into consideration. Over the past 18 months, our leadership team has introduced a number of initiatives related to the areas you provided feedback on, including supplemental training programs for managers and Business Development Representatives aimed at promoting personal and professional growth. We strive to ensure every candidate has a very clear understanding of what a 'day in the life' of a Business Development Representative looks like, and we'd like to understand how your expectations of the role were not met. We encourage you to reach out to us at feedback@roadrunnerwm.com if you're interested in a confidential conversation to help us understand more about that. If we do not have a chance to speak, we wish you the best of luck in your future endeavors. RoadRunner Recycling
Viewing 49 - 51 of 326 Reviews

Glassdoor has 329 RoadRunner reviews submitted anonymously by RoadRunner employees. Read employee reviews and ratings on Glassdoor to decide if RoadRunner is right for you.