Rokt reviews

Thank you for your candid feedback – we’re really sorry to hear that you’ve had a less than amazing experience at Rokt, and to be quite frank were shocked to see that it was written by a current employee as your experience is so counter what we hear day-to-day at Rokt. As with any business, we know we have improvements to make - to ensure we’re keeping on top of these, we carry out engagement and people manager surveys regularly and so we were surprised to see that many of the concerns you detailed are new to us while many of the facts included are mostly inaccurate. Our engagement scores are at a record high and have shown steady increase over the past 6 years which has happened because we actively respond to, and action all feedback (even the negative ones on here!). All of us at Rokt want this to continue to be a great place to work. Without going through every point (as our other reviews and success speaks for itself) - we have over 2000 clients, our salary compensation is in the top quartile for all start-ups, turnover is below industry average and as a company growing at more than 70% YOY our management and board are made up of some of the most successful and competent business people from around the globe. Yes our employees enjoy free trips overseas (not just to Australia!) but that's only one of the many benefits we offer our teams - we spend a lot of time and money investing in our people through training, share schemes, social allowances, office lunches, healthcare etc to ensure we're creating the best possible workplace and culture. Aside from being very proud of our people and the culture we’ve created, we’re incredibly proud of the Rokt product and the extensive improvements it is making to transactions across the board. The whole concept behind Rokt is to ensure that brands give consumers a more relevant transaction experience. On average we remove 50% of the steps, ads and messages you would otherwise see during a transaction. For brands this means higher conversion rate, more value in each transaction and a personalized 1:1 shopping experience. Don’t just take it from us though - there’s plenty of great case studies and references on our website that detail just how much technical expertise and value we bring to our clients! Regardless, your feedback is incredibly important to us and we ask you please to give us the opportunity to have this conversation face to face and work through your concerns together. Anyone in the leadership or people team would be more than happy to have a direct and confidential discussion at any time. It is our priority to ensure our whole team, including you, feels valued in the organization, and enjoys coming to work every day.