Ross Stores reviews

3.2

51% would recommend to a friend

(11,198 total reviews)
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Jim Conroy

64% approve of CEO

47% positive business outlook

Ross Stores has an employee rating of 3.2 out of 5 stars, based on 11,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ross Stores employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Aug 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Most of the employees in my store were very easy to work with and our manager was nice and helpful.

Cons

Most of the customers were very rude and treat you like you are beneath them. In my experience the Assistant Manager was very childish and talked personally about some of the employees with an another associate, which was totally unprofessional. Also higher management kept changing their minds about what changes needed to be done and they made changes that actually made working more difficult. Also you got barely got a raise and it only came once a year, so I was only making slightly higher than minimum wage and I had been there over 4 years. Our store was basically always understaffed so we had to work under extremely stressful situations with lack of help. Also only a select few worked hard so I ended up having to pick up the slack of other employees and management.

3.0
Aug 1, 2010
Recommend
CEO approval
Business Outlook

Pros

never worried about getting fired or laid off, generally good team environment, coworkers had decent competence and knowledge of policies

Cons

horrific customers, somewhat rude management- pointless "star cards" in place of raises or promotions, constantly on your feet

3.0
Jul 13, 2010
Recommend
CEO approval
Business Outlook

Pros

competitive pay good benefits good associate discounts

Cons

Heavy work lots of freight 150 boxes per day tough merchandising challenges very busy

Viewing 11152 - 11154 of 11,198 Reviews

Glassdoor has 11,723 Ross Stores reviews submitted anonymously by Ross Stores employees. Read employee reviews and ratings on Glassdoor to decide if Ross Stores is right for you.