Ross Stores reviews

After covid things changed it was like every man for themselves and management was not as compassionate as before, asked if I wanted to be a supervisor and then gave the position to a girl that had only been there for 3 weeks

They gave us an "efficiency grade" each week based on how little idle time there was during the checkout process, but this meant that we had to take extra steps throughout the process to make sure we paused the checkout while removing hangers and hard tags, and this resulted in customers not being able to see their total while the screen was paused. This was back in 2022 but it was a very overkill and unnecessary system. The assistant managers would turn their walkie talkies off and I would miss breaks regularly while working the fitting room because I wasn't allowed to leave my post and I couldn't reach out to the assistant managers. The store was always disorganized.