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      Rugiet

      Engaged Employer

      Rugiet reviews

      3.5

      74% would recommend to a friend

      (15 total reviews)
      avatar

      Mike Apostal

      100% approve of CEO

      62% positive business outlook

      Ratings by category

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Career opportunities

      3.8

      Senior management

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      Rugiet has an employee rating of 3.5 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rugiet employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Reviews by job title

      15 reviews
      4.0
      Oct 6, 2025

      Salary

      Senior customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible remote work options for better work-life balance. Competitive compensation and benefits package, including health, dental, and vision coverage.

      Cons

      Work can be fast-paced at times, which provides opportunities to strengthen multitasking skills. Some systems and processes take time to learn, offering a chance to grow professionally. Remote work may limit in-person interaction, though collaboration remains strong through virtual tools. Advancement opportunities are available with consistent performance and initiative.

      avatar
      Rugiet Response
      3mo
      Thank you so much for leaving such a thoughtful review! 🌟 We truly appreciate the time and dedication you brought to our team during your time as a Senior Customer Care Advocate. We are absolutely thrilled that you enjoyed the flexible remote work options and our benefits package. Making sure our team has a great work-life balance while feeling supported is a huge priority for us! We love your perspective on the challenges! Viewing a fast-paced environment and new systems as opportunities to grow, learn, and strengthen your skills is exactly the kind of growth mindset that makes our team so special. It sounds like you really made the most out of our virtual collaboration and always brought a fantastic, proactive attitude to the table. Thank you for being such a wonderful part of the Rugiet journey. We are cheering you on and wish you the absolute best in your next adventure! 🚀 Cheers, The Rugiet Team
      3.0
      Jul 14, 2025

      Great first start up experience

      Client engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture, collaborative environment (within immediate team) and office space. Managers were great and backed their employees.

      Cons

      As a whole, environment sometimes was a bit toxic due to CEO work beliefs. Strict 9-5 and M-F work schedule.

      Viewing 7 - 9 of 15 Reviews
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      Glassdoor has 15 Rugiet reviews submitted anonymously by Rugiet employees. Read employee reviews and ratings on Glassdoor to decide if Rugiet is right for you.