Russell Cellular reviews

2.9

45% would recommend to a friend

(750 total reviews)

Jeff Russell

60% approve of CEO

41% positive business outlook

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

750 reviews
1.0
Jul 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Good to start if you looking for a sales opportunity

Cons

Lack of care for employees Lack of inventory for small town stores High price products

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Russell Cellular Response
12y
Thank you for providing your feedback about your experience with Russell Cellular. All employees are encouraged to contact their manager or the HR department if they have any concerns that need to be addressed. Russell Cellular values our employees and their experience with the company and wants to provide them with the tools and skills to succeed.
1.0
Jul 20, 2013
Recommend
CEO approval
Business Outlook

Pros

My coworkers, my regional who had enough and left before I and my employees.

Cons

As a DSM, I seen the good, bad and the UGLY! They pay 7:50 for reps and 8.50 for STORE MANAG ERS! It as a joke and only the desperate applied., We were expected to make miracles happen. TLR is a joke only to ensure they had your leads after the few months of your employment before they let you go. You had to cold call and do ALL of the advertising yourself. Before my departure, let go after running 2 districts, going above and beyond, always working late, giving it my 100% because I thought I was valued right after I received a raise and another store, was let go for BULL reasons that 3/4 of the DSM's dealt with, low numbers because of the companies lack of effort, time and money invested into their small locations. If it is a 2 rep store..... run away! You will not make any money and the only reason the doors are open is due to keeping their national account with Verizon. They will not have any loyalty to you, point blank period. Value, Opportunity, Teamwork...... not going to happen! Jeff Russell, your company is a joke. You let people go that truly care about your comany and for what? To get someone in that persons place that is running the district RIGHT INTO THE GROUND with no experience in the cellphone buisness at all. I hope you look ayt these reviews, because I don't see how you can sleep at night knowing that your company is so crappy that you don't have any good reviews on here, Your indirect account managers HATE dealing with your stores because of your lack of efforts. Verizon thinks of you as a joke. Oh and I just loved the way that every year you found new ways to lower the commission structure. NICE. .

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Russell Cellular Response
12y
Thank you for your feedback. We encourage you to reach out to the HR department at our corporate office in a professional manner regarding the concerns of your employment at Russell Cellular. Our goal has always been to grow and retain our employees, not “force them to do the work to get leads only to let them go.” We do truly value our employees and want to offer the best Employee Experience possible.
1.0
Jan 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Employee discounts, company car, benefits

Cons

over worked, high demand from leaders who only sit at a desk and have no idea on what is actually going on. LIES, and more LIES from regional managers. Threaten to fire you if sales are not at 100% of target, while associates only have to reach 80% of target. Employee relations in a joke, I submitted several complaints with proof, nothing was ever corrected.

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Russell Cellular Response
5y
Hello - thank you for your review. We appreciate your feedback at this time. We are troubled to hear about some of the concerns you voiced while employed as a DSM for our company. At Russell Cellular, we strive to provide the best employee experience we can within our industry. We would really like to know more about the 'Lies' comment about Regional Managers. If you felt like the Employee Services Department did not assist you adequately with your issues, we do have multiple other avenues like anonymous hotlines, experience / suggestion emails, etc. As a sales retail company, setting sales targets and passing goals is the name of our business. Our Sales OPS Department works diligently every day to ensure our sales leaders have the correct and proper training to be able to more effectively train their subordinates below them as well as trying to further grow their career with our company. Our company did make several changes to our Sales Performance policy to try and level the playing field and make hitting certain targets more attainable for all employees. Again, we are sorry that this did not work out for you. We thank you again for your feedback.
Viewing 43 - 45 of 750 Reviews

Glassdoor has 755 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.