Russell Cellular reviews

2.9

45% would recommend to a friend

(750 total reviews)

Jeff Russell

60% approve of CEO

41% positive business outlook

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

750 reviews
1.0
Apr 14, 2025

Former employee

Recommend
CEO approval
Business Outlook

Pros

I wasn't there long enough to see the pros

Cons

Bad management, to much drama, I had a manager that threatened to write me up for things that are not part of company policy. Or the threat of being fired over things that I would not have actually been fired for. I left due to the manager and walked on eggshells. I was there only 2 months. I was even told she didn't even want to hire me. She only worked maybe half days or 2/3rds of the day for the whole time I was there. Training wasn't that good. They do a lot of training but it's more about how ro sell not the actual many different operations they deal with. The manager barely knew what she was doing either. So when you start working you are clueless, because you have to do this part in this and then this step in this different platform, you can't do this on here, you also can't give the owner of the account very much information on their account. All this company cares about is making commission not the actual customers. I seen so many customers upset because they got snowballed with plans and stuff costing more then what they could afford and there's not much that can be done. They just push it off onto verizon customer service. They also rip you off on pay and any products you buy through the employee purchase program.

4.0
Apr 12, 2025
Recommend
CEO approval
Business Outlook

Pros

I liked it here but hate phone sales

Cons

Sales of wireless is tiring

avatar
Russell Cellular Response
1y
Thank you for the review. We are glad you liked working for Russell Cellular and sorry you moved on. Please refer other people to join our team or come back if/when you are ready. Thank you for the review.
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Glassdoor has 755 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.