Russell Cellular reviews

2.9

45% would recommend to a friend

(750 total reviews)

Jeff Russell

60% approve of CEO

41% positive business outlook

Russell Cellular has an employee rating of 2.9 out of 5 stars, based on 750 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Russell Cellular employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

750 reviews
1.0
Aug 2, 2015

wsr

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice coworkers nice enviroment nice place to work for

Cons

long hours , pay was not very good .

avatar
Russell Cellular Response
10y
Dear Former Employee, Thank you for your review. We are glad you enjoyed your time while you were with us.
1.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The location I am in has no manager so its kind of nice when you don't have someone on you all the time butbits also a con. That's about it...

Cons

No definite leadership, extremely low pay. Why are other employees at other retailers making 10 dollars an hour to start while we make minimum wage? Employees are expected to do managements job on minimum wage. All management does is tell you your quota and gripe about home solutions all day. When home solutions do not make you as much as the phones themselves. There's no incentive to sell tablets or home phone service... Also make sure you know how your store performs when it comes to traffic. I was told I could make 1000 dollars a month easily at this store and I'm lucky to make 80 a week. The store is on the edge of Verizon's service in the area and it kills us when we have to return phones or have a customer walk out because they live in this no service area. In short. This job was a waste of time. And one more thing since we don't have the customers I'm sure we will be fired and replaced by new people who will be fired just the same if they don't move this store. It's a cycle and there's no job security if your just a rep. Good luck if you choose this company to work for

avatar
Russell Cellular Response
10y
Dear Current Employee, Thank you for taking the time to review Russell Cellular. There's plenty of incentive to sell tablets or home phone service as you receive commissions for each sell. If you have any issues with your leadership, please reach out to your HR department.
5.0
Jun 16, 2015

I love my job.

Recommend
CEO approval
Business Outlook

Pros

Training is awesome! Whenever you have a problem call the solution center they can do anything! Dsm Holly is very encouraging.

Cons

Lack of inventory, coaching sessions for every mistake

avatar
Russell Cellular Response
10y
Dear Current Employee, Thank you for your review and we are glad to hear that the Solution Center is taking care of you. Russell Cellular is very excited to have this department in place to assist our employees out in the field.
Viewing 697 - 699 of 750 Reviews

Glassdoor has 755 Russell Cellular reviews submitted anonymously by Russell Cellular employees. Read employee reviews and ratings on Glassdoor to decide if Russell Cellular is right for you.