Ryder System reviews

3.4

58% would recommend to a friend

(3,217 total reviews)
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John J. Diez

71% approve of CEO

56% positive business outlook

Ryder System has an employee rating of 3.4 out of 5 stars, based on 3,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ryder System employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 5, 2014
Recommend
CEO approval
Business Outlook

Pros

A financially stable employer that will be around for years to come.

Cons

IT is a third class citizen in the company. IT management at the director level and higher are technically unskilled for their positions and rely on politics and games to maintain their positions.

1.0
Nov 11, 2010
Recommend
CEO approval
Business Outlook

Pros

You have a job in lansing, in a poor job market. The people that you work with at your level. You can have a bond with your peers. Ryder the company was a good company to work for.

Cons

You are managed by fear and intimidation, you are not respected for your job knowledge or the job you do. You only see the upper management if you have something go wrong you are never recognized for a job well done. If you challenge the upper management, state a fact of the way it is, disagree with anything they say or do you are labeled as uncooperative and not with the program. They do not want supervisors that can think they just want them to do whatever they say and not question there decisions. There was a survey done and 65% of the supervisor said they would leave in the next two weeks if a similar job was available to them. The upper management did nothing with the survey even though they said they would. They have you work weeks on weekend without weekends off (customer is demanding this) however, when the customer is not working and you are looking for a break from weekends the upper management will make a manadatory weekend to cover some trivial item and not compensate you for your time. If you are a strong supervisor do not apply here you will not last they only want the weak supervisors.

2.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Ownership of an account and all of the details that go with it. Great support from other managers with your team unit. The ability to have a good relationship with your customer and drivers.

Cons

Management changes-3 senior managers in my 18 month stint at Ryder each with different approaches and expectations. The customer is always right- even if they are very wrong, verbally abusive, and border line mental 24/7 to you and your drivers. I addressed this issues numerous times and it was blown off. Constant changing safety policies that are hard to keep up, just when you have something down bam it changed. Work life balance is a joke if your customer runs 362 days a year and your manages in training quit on you meaning 7 day work weeks. Finally, Flex model is designed to simplify things plus reduce work staff across the nation as well, it their way of saying yeah we are keeping younger and cheaper workers and out with the older higher paying managers. I was laid off and told I have 45 days to find another account near me or remotely which there were zero.

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Ryder System Response
2y
We’re really grateful and appreciate you taking the time to share your rating with us. We will make sure it gets escalated to the correct resources.
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