Pros
Well to start off, the shop I worked for had a lot of talented technicians. The shop manager was also a great person. Things got done pretty well. There was a lot of knowledge to be gained from the other workers and they were quite happy to oblige.
Cons
The inventory was a mess. I don't think I went one week without having to wait for parts to be ordered, and these were things that were to be stocked and ready just commonly used parts and when the parts manager was asked why he would not stock certain items it was because "that's extra things I have to inventory" well yeah bud that's kind of your job. Some of the technicians didn't seem to care if they had a job or not because as I would watch them do their jobs I would see them skip over certain items on our list we would have to accomplish, also just move entirely slow. On top of that many of them would take about 3 to 5 smoke breaks upon arriving to work.