Does S3 Shared Service Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, S3 Shared Service Solutions employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at S3 Shared Service Solutions. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at S3 Shared Service Solutions?

53% of S3 Shared Service Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated S3 Shared Service Solutions 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at S3 Shared Service Solutions?

Member Service Representative (33) , Customer Service Representative (8) , Consumer Loan Processor (6) , Call Center Representative (5) , Manager (5) , Member Services Representative (5) , Customer Service Representative (CSR) (4) , Loan Processor (4) , Mortgage Loan Processor (4) , Msr (4) , Contact Center Representative (3) , Digital Support Specialist (3) , Employee Experience Specialist (3) , File Processor (3) , Assistant Manager (2)

What are the pros of working at S3 Shared Service Solutions according to real employee reviews?

"Some employees also get to work from home." ((in 18 reviews)); "Remote work and good benefits" ((in 11 reviews)); "Orientation was the best training I've ever had." ((in 10 reviews)); "Positive and great culture all around" ((in 10 reviews)); "We also stress a good work/life balance." ((in 9 reviews))

What are the cons of working at S3 Shared Service Solutions according to real employee reviews?

"Pay is low for comparable work in industry." ((in 14 reviews)); "Managers constantly harass you even if you perform well." ((in 9 reviews)); "STAY FAR AWAY!!! Micromanagement meets a new low here and the blatant favoritism is stomach churning." ((in 8 reviews)); "We need more money and competitive salaries" ((in 7 reviews)); "Great management team!" ((in 5 reviews))

What are employees saying about S3 Shared Service Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about S3 Shared Service Solutions layoffs and their outlook for job security at S3 Shared Service Solutions in 2026.

What are the top reviewed S3 Shared Service Solutions locations?

Linthicum , Baltimore , Linthicum Heights , Denver , Columbia , Greenwood Village , Atlanta , Greenwood Village , Illinois City , New York , Maryland , Jacksonville , Saint Cloud , Englewood , Broomall , Philadelphia , Glen Burnie , Halethorpe , Odenton , Savage , Laurel , Olney , Rockville , Silver Spring , Charleston , Columbia , Dacula , Winder , Augusta , Maryland City

S3 Shared Service Solutions reviews

3.1

53% would recommend to a friend

(235 total reviews)

Mike Scully

60% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

S3 Shared Service Solutions has an employee rating of 3.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The S3 Shared Service Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

235 reviews

4.0

Jan 31, 2026

An ok place to work

Digital support specialist

Recommend

CEO approval

Business Outlook

Pros

work instructions are clear, independent work, responsive managers, help is always available, flexible schedule

Cons

The job can be stressful when dealing with customers

S3 Shared Service Solutions Response

5mo

Thank you for taking the time to share your feedback. At S3, our commitment is not only to our members, but to our employees as well. We strive to provide an environment where employees feel valued, treated fairly and respected!

1.0

Nov 25, 2025

will fire you for any reason

Member service representative

Recommend

CEO approval

Business Outlook

Pros

training was great, the people i trained with told me i had no worries. understandable when internet goes out. They stated i had nothing to worry about moving forward. i even finished some of my training on my own time to get ahead or in line with the class.

Cons

Huge turnovers, and i can see why. My internet was damaged by another cable company and i lost connection to the class. i gave info of the situation. called the correct people and gave them the names of the foreman and superintendent and still they let me go.

S3 Shared Service Solutions Response

7mo

Hello, thank you for sharing your feedback. We are sorry to hear your experience did not meet your expectations. We would love to further discuss your situation so we can prevent this from happening again in the future. Please feel free to reach out to our Human Resources department at S3HR@s3cuso.com. Thank you again.

1.0

Nov 6, 2025

S3 is closing down all operations in Q1 2026 except call center/customer service but is still hiring for all positions.

Ach specialist

Recommend

CEO approval

Business Outlook

Pros

There are no pros to working for this company.

Cons

They over work you, under pay you, and treat you badly.

S3 Shared Service Solutions Response

7mo

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not reflect the positive and supportive environment we work hard to create. To clarify, our company is amid a planned transition. This shift is part of an initiative designed to strengthen our operations and better support our partner credit unions and their members. Our commitment to maintaining a strong culture and supporting our employees remains unchanged. We value the dedication of our team members, past and present, and remain focused on building a workplace that fosters growth, stability, and long-term success.

Viewing 4 - 6 of 235 Reviews

Top companies for "Compensation and Benefits" near you

JPMorganChase

3.9★Compensation & Benefits

Barclays

3.8★Compensation & Benefits

HSBC

3.7★Compensation & Benefits

TD

3.6★Compensation & Benefits

Jobs at S3 Shared Service Solutions

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative

Member Service Representative